Job Title

Job description About Us CanPrev Natural Health is a dynamic and innovative company dedicated to providing exceptional products in the natural health industry. We grew out of the desire to make natural medicine safe, effective and accessible to everyone. For close to two decades, we continue to believe and strive to help empower and inspire people to take charge of their health. Position Overview The Director, Quality Assurance (QA) will play a critical role in ensuring that CanPrevs products meet the highest industry standards for quality. This strategic leadership position involves overseeing all aspects of the Quality department, driving continuous process improvements, and ensuring full regulatory compliance. The ideal candidate will be a results-driven leader with expertise in quality management systems, regulatory affairs, and natural health product standards. Key Responsibilities Lead and manage the Quality department to ensure the consistent production of high-quality products. Maintain a robust QMS that aligns with industry best practices and regulatory requirements, ensuring it is integrated across all functions and product stages. Establish and maintain key quality documents, including Policies, Standard Operating Procedures (SOPs), Work Practice Guidelines (WPGs), and Plans. Partner with key stakeholders from Product Development, Operations, Regulatory Affairs, and other departments to ensure that quality standards are embedded in product development and manufacturing processes. Perform risk assessments on quality events (deviations, audit findings, inspections) and lead the development of effective Corrective and Preventive Actions (CAPAs) to mitigate recurring issues. Ensure ongoing compliance with Health Canada, FDA, and other regulatory bodies. Guide the development of accurate product labeling, manufacturing processes, and ensure compliance across all product stages. Drive continuous improvements within the Quality team to enhance processes, reduce variability, and improve overall product consistency. Conduct and manage internal and external audits, ensuring that quality systems are compliant with regulatory standards. Serve as the key liaison with regulatory bodies, external auditors, and industry partners on quality and compliance matters. Lead and manage the preparation for regulatory inspections, product recalls, and other quality-related events, ensuring that all activities align with regulatory requirements Mentor and develop a team of quality professionals, fostering a collaborative and supportive environment that emphasizes accountability, growth, and professional development. Provide senior management with strategic guidance, reporting on quality performance, trends, and key metrics, with actionable insights for continuous improvement. Qualifications Bachelors degree in Life Sciences, Pharmacy, Food Science, or a related discipline. At least 7 years of experience in quality assurance, with a minimum of 5 years in a leadership role within the natural health product, pharmaceutical, or related industry. In-depth knowledge of regulatory requirements, including Health Canada, FDA, and GMP (Good Manufacturing Practices) regulations. Experience with Health Canada submissions and regulatory inspections is essential. Significant experience in developing, implementing, and optimizing quality management systems in compliance with GxP standards. Proven track record of leading GxP investigations, performing risk assessments, and managing CAPA (Corrective and Preventive Actions) processes. Strong understanding of product development, manufacturing, and testing processes for natural health products. Exceptional leadership and interpersonal skills with the ability to inspire and collaborate with cross-functional teams. A proactive, results-oriented mindset is key. Extensive experience with both internal and external audits, as well as managing regulatory inspections. Strong analytical capabilities with the ability to identify, resolve, and proactively prevent complex quality issues. Experience with quality management software and tools, coupled with a strong understanding of data analysis and reporting. A deep commitment to continuous process improvement, efficiency, and maintaining high standards of product quality. Key Skills Strong Communication : Excellent verbal and written communication skills in English, capable of clearly conveying complex quality and regulatory information across all levels of the organization. Team-Oriented Leadership : Fosters a positive, collaborative team environment by emphasizing open communication, active listening, and conflict resolution. Encourages accountability and development within the team. Regulatory Compliance Expertise : Expertise in GxP guidelines and the ability to ensure compliance with all regulatory requirements throughout the product lifecycle. Proactive Risk Management : Skilled in identifying potential risks early and implementing effective solutions to mitigate those risks before they impact product quality or compliance. Strategic & Analytical Thinking : Strong problem-solving abilities with an analytical approach to decision-making, ensuring that quality performance aligns with company goals and regulatory expectations. Job Type: Full-time Pay: $95,000.00-$105,000.00 per year Benefits Dental care Flexible schedule Paid time off Store discount Vision care Work from home Schedule Monday to Friday Work Location: Hybrid remote in Scarborough, ON M1S 3R5