Job Title

Job Opportunity: Automotive Call Center Operator & Appointment Coordinator Are you a motivated, customer-focused individual with a passion for the automotive industry? Ready to kickstart your career in a fast-paced, growth-driven environment? Summit Recruiting is partnering with Instant Cash Offer to bring you an exciting entry-level opportunity in their Vehicle Acquisition Center! As an Automotive Call Center Operator and Appointment Coordinator , you''ll be at the heart of an innovative company thats transforming how customers sell or trade in their vehicles. This is the perfect role for someone with a sales mindset who thrives in customer service and wants to take the next step in their career while learning the ropes of the automotive industry. Key Responsibilities: Call Handling : Youll engage with customers through inbound and outbound calls, helping them understand the vehicle acquisition process, trade-in values, and current promotions. Appointment Scheduling : Be the mastermind behind scheduling and coordinating appointments for vehicle acquisitions, ensuring customers needs are met and appointments run smoothly. Customer Service : Make a positive impact by addressing customer inquiries, providing exceptional service, and resolving any issues that arise. Lead Management : Keep customer records up-to-date in the CRM, track leads, and generate daily, weekly, and monthly reports to ensure optimal follow-up. Communication & Coordination : Work closely with acquisition specialists and managers to streamline the acquisition process, update customers, and ensure timely inspections and appraisals. Sales Support : Help promote additional services, current promotions, and assist with follow-up on leads, all while achieving acquisition targets. What We''re Looking For: Education & Experience : High school diploma or equivalent required (Associate''s or Bachelor''s degree preferred). Previous experience in customer service or a sales environment is a big plus! Skills : Excellent communication skills (both verbal and written), strong organizational abilities, and proficiency in CRM software and scheduling tools. Personality : A customer-centric attitude, the ability to multitask efficiently, and a desire to grow within a sales-driven, fast-paced environment. Automotive Knowledge : While not required, any familiarity with automotive products and the vehicle acquisition process will help set you up for success! Why Join Us? Career Growth : This is an entry-level role designed for someone eager to develop their career in the automotive industry. Youll have the opportunity to learn, grow, and take on new challenges! Dynamic Environment : Work with a supportive team in a fast-paced, exciting space that encourages innovation and professional development. Impactful Work : Help customers through the vehicle acquisition process and be part of a team thats driving the future of automotive transactions. To Apply: Ready to jumpstart your career? Submit your resume and cover letter detailing your relevant experience to today!