Your Opportunity:The Hamilton Family Health Team is one of the largest Ontario Health Teams in the province.The Clinical Receptionist is a member of the HFHT who will support administrative functions for the delivery of high-quality patient centered primary care.Roles and Responsibilities:Booking patient appointments, greeting patients, and answering the HFHT phone lineLiaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentialityMaintaining patient records by obtaining, recording, and updating personal informationScanning and faxing patient information and consultation reportsLiaising with practicebased primary care teamsOverseeing and monitoring room bookings and schedulingSupporting the development of, and ongoing spread of groupsMay be required to support on-site, in-person groups (various locations TBD in Hamilton), with the Patient Care Coordinator supporting groups expansion.***The above responsibilities are not to be considered all-inclusive.If so, we are looking for a future colleague who hasBA or Diploma in Office Administration or equivalent combination of education and experienceExceptional customer service, communication and organizational skillsExcellent interpersonal skills, with proven ability to work well in a team environmentDemonstrated problem solving skills and initiativeProficient with Microsoft OfficeMust be able to multi-task and prioritize while working within a busy environmentExperience with EMR (Practice Solutions Suite) an assetPrevious experience in a clinical setting an assetExcellent attendanceWhy Join the HFHT?Competitive Employee Value Proposition including, but not limited to:Healthcare of Ontario Pension (HOOPP)Extended health care benefits including health, dental, vision & critical Illness insuranceMeaningful, purpose-based work13 paid Stat holidays and one (1) extra float dayFlexible work scheduleOngoing green initiativesSummary:Classification: Non-unionPrimary Location: HamiltonMulti-site: YesSchedule: Monday-FridayEmployee Class: Full-time (1.0 FTE)Date Available: ImmediatelySalary: $43,800 $54,068Application Instructions:Interested applicants please submit rsum and cover letter as one document using naming convention:Last name, First name_Position by email: :If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.We thank all applicants for their interest, only those selected for an interview will be contacted.The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.
Job Title
Administrative Assistant