Job Title

The Vice President, Corporate Services is a key member of the Executive Leadership Team (ELT) and is accountable for supporting organizational performance and exercises all authority for duties delegated by the CEO. The VP, Corporate Services is responsible for overseeing the development and operations of the following shared services within the organization: Information Technology, Human Resources, Project Management, Reporting & Analytics, Procurement & Contract Management, Marketing & Communications, and Corporate Administration. The VP, Corporate Services is responsible for providing strategic leadership, mentorship, and guidance to employees, ensuring the core programs and services are delivered to the highest potential, all to achieve the organization's missions and goals.Core Responsibilities: Information Technology Provide oversight for the establishment of short-term and long-term renewal plans for Information Technology, with regular updates to the Executive Leadership Team and/or CEO. Support the implementation of hardware, software, website support and contract services required to maintain necessary information technology systems for all departments and operations of the programs and organization. Oversee the development, tracking, and control of the annual IT operating and capital budgets. Stay abreast of new trends and best practices in the technology landscape. Take initiative in thought leadership, innovation, and creativity; Work closely with operations to define and deliver new products and enhancements; Drive the development and implementation of IT strategies to optimize technology infrastructure and systems in alignment with organizational goals; and Lead the adoption of emerging technologies, including Artificial Intelligence, to enhance operational efficiency and innovation. Support the maintenance of a cyber security framework aligned with business objectives and regulatory requirements. Provide oversight and support to the design, development, and implementation of ARMAs Disaster Recovery Plan. Human Resources Planning & Management Provide recommendations for organization structure and strategic planning to support management in defining an optimal structure for organizational performance. Act as an ambassador for the company's culture, values, mission, and objectives. Provide oversight and support for the development of talent acquisition, performance management, total compensation, and other programs as required. Oversee HR processes that impact the selection, placement, retention, development, and rewarding of employees to foster a high-performance culture. Establish a positive, healthy, and safe work environment in accordance with all appropriate legislation and regulations. Maintain confidentiality of all internal matters pertaining to ARMA and its operations Project Management, Reporting & Analytics Provide strategic oversight to project portfolios, ensuring alignment with organizational objectives; Develop and implement project management methodologies and best practices; Monitor project progress, identify risks, and implement mitigation strategies; Develop and implement a robust reporting and analytics framework, utilizing tools like Power Bl and potentially Al; Provide actionable insights through data analysis to support informed decision-making; Develop dashboards and comprehensive analytics and KPl's to support operations and corporate decision-making; and Support compliance function and reporting at all levels in the organization. Marketing & Communications Oversee the development of external communications. Create, manage, coordinate, and execute high-quality marketing strategies, programs and tactical plans that support the achievement of the organizations goals; Develop marketing strategies and tactics that increase public awareness of the stewardship program, recycling programs, and our purpose; Provide ongoing stakeholder support, and communications for EPR Stakeholders: Municipalities, Producers, Processors and Processing Facilities. Oversee marketing communications and activities including branding, advertising, conferences, and seminars; market research analysis, and website design and content related to the marketing of the organization and its programs; Support the development and tracking of metrics and success criteria for all marketing programs and activities; Continuously enhance and build on quality stakeholder relationships across all provinces and industry associations; and Oversee web content, ensuring content is current and relevant.Administration, Procurement & Contract Management Provide leadership for administrative functions, including facilities management and office operations including budget development and management; Develop and oversee office filing systems, ensuring the organization maintains adequate records retention, segregation and confidentiality and is compliant with Freedom of Information and Protection of Privacy Act (FOIPPA) in Alberta. Support corporate events like the AGM, strategic planning, Board/Committee/Council/Employee meetings; Optimize administrative services to support overall organizational efficiency; Develop and implement procurement strategies to optimize costs and ensure quality; and Oversee vendor selection, negotiation, and contract management processes. Ensure compliance with procurement policies and ethical standards. Education & Experience University degree in business, marketing or related discipline is required. Designated Professional (which could include Project Management Professional Certificate, Chartered Professional Accountant, or others.) Completion of educational programs aimed at providing additional depth to finance, project management, human resources, and marketing/communications would be an asset. Minimum ten (10) years of progressively senior leadership experience and an understanding of the government sector, ideally within a professional organization, or related to the environment industry. Significant knowledge and experience in change management, strategic planning, business process management, marketing, and financial management principles. Additional exposure to public communications, information systems and accounting principles is highly desirable. Demonstrated ability to lead a team in a fast-paced environment with a commitment to providing increased levels of customer service and satisfaction and overall improvement to the organization. Ability to think prospectively and adapt to a rapidly changing environment. Excellent management skills and ability to deliver upon multiple deadlines and priorities. Ability to exercise sound judgment in applying internal controls while maintaining a strategic focus. Must be able to handle confidential information ethically and professionally Effective problem-solving, conflict resolution, and negotiation/mediation skills. Must be able to travel both locally and regionally. Must be available to work evenings and weekends, as required, to accommodate activities such as Board meetings and representation of the organization at public and industry events.