Job Title

POSITION: Inside Sales Representative / Field Technician (Dual Role)What youll do:(Inside Sales Duties)Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and serviceGenerate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfactionProvide information regarding our products and services to inquiring customersPlace outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needsCollaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiencyWork in concert with the outside sales force to proactively increase market shareAssist with inventory management based on customer needsPerform other duties as assigned(Field Technician Duties)Install and service wide format digital printing and laminating equipment.Perform tasks associated with the installation and service of wide format equipment.Order parts from OEMs for stock and service calls.Train customers on the basic use and maintenance of printing and laminating equipment.Diagnose, troubleshoot, and repair wide format printing and laminating equipment.Work with OEM tech support to address simple and complex printer issues with the goal of a one call resolution.Work effectively to troubleshoot hardware and software issues with an array of printing and laminating equipment.Travel within Winnipeg, and rural areas as needed to install, service and support our customers.This is a contract or full time positionWe are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!What youll need:Strong business writing and verbal communication skillsPositive and enthusiastic attitude with an eagerness to learn and growAbility to work in an active, team-selling environment where priorities are continually changingExceptional interpersonal and negotiation skillsExcellent computer skillsHigh level of honesty and integrityHigh School Diploma or GED requiredValid drivers licenseAble to lift up to 50 lbs. on a regular basis; up to 75 lbs. occasionallyExperience in servicing same or similar equipmentA mechanical aptitudeExperience with graphic software or an aptitude and desire to learn(Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience(Preferred) Plastics/industrial distribution experience(Preferred) 1 year or more of commercial experienceWhat youll get:Competitive base salary + bonus (profit sharing)Paid vacation, holidays, sick days, and personal business daysFull benefits package (medical, dental, vision, short-term and long-term disability)RRSP + company match; 8% max matched up to 4%Tuition reimbursementOpportunity for growth & career advancementWho are we?Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners.We have plastic distributions most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions our customers because at Polymershapes, Youre the Center of All We Do!