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Job Title


Customer Service Representative


Company : Gem Marketing


Location : edmonton, Alberta


Created : 2025-04-10


Job Type : Full Time


Job Description

Title: Customer Service RepresentativeFull-time: Monday to Friday, 12:00 PM to 8:00 PMPart-time: Minimum of 3 days, Monday to Friday, 12:00 PM to 8:00 PMCompensation: $600.00 - $2000.00 per weekAt Gem Marketing, we work exclusively with various non-profits to expand their donor base through face-to-face fundraising. We believe in an overly-saturated age of digital marketing, face-to-face marketing allows us the chance to connect one-on-one with donors and build a genuine connection that allows charities to grow their relationships and increase their area of impact.We are looking for candidates to be able to bring in new perspectives and innovate ideas to maximize our impact in the world of fundraising. What that means is someone who is willing to meet and develop new relationships with potential donors while upholding the values of any given client.If you are looking for an environment that is both rewarding in it's work and rewards your work, please reach out. We are looking for people to be the one to bridge this connection from donor to the charity. ResponsibilitiesAs a customer service representative, your responsibilities include:Engage with and build relationships with potential donors.Represent and conduct face-to-face campaigns. Spreading awareness and handling any concerns or questions on behalf of the charities.Providing product knowledge.Qualifications1 - 2 years of customer service experience.Strong communication skills.Self-motivated with a results-driven approach.Excellent problem-solving skills.Must be able to work the from 12 PM to 8 PM.High School Diploma.What's in it for you?In-depth and personalized paid training.Bonus and base pay.Making a meaningful impact.Growth opportunities.Flexible schedule (minimum 3 days per week, Monday through Friday)What We ValueCreating trusting and successful working relationships.Setting clear, measurable and achievable goals. Cooperating with team members in an open, positive and respectful manner.Staying current with technical job skills.Consistently meeting customer expectations.Taking responsibility for the outcomes of decisions and actions. If you are a motivated and eager to learn individual, looking to join a dynamic environment that is passionate about bringing forth positive change, apply today!