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Job Title


Employment Counsellor


Company : Employment Hamilton


Location : Hamilton, Ontario


Created : 2025-04-09


Job Type : Full Time


Job Description

Employment Hamilton (EH) has been delivering employment and training services to clients and employers since 1972. Funded by Employment Ontario / Fedcap Canada, EH offers Employment Counselling, access to Better Jobs Ontario and a Resource and Information Centre.EH prides itself on providing superior service in a welcoming environment that promotes integrity and respect.We are looking for an outgoing individual who enjoys working with a diverse clientele; a team player who is eager to learn, who is a skilled listener and excels in written and verbal communication.At EH, the role of Employment Counsellor is multi-faceted. Not only would you be working one-on-one with clients in their employment and training pursuits, but you would also be working with employers and community partners to benefit EH clients. Innovative thinking and the ability to effectively contribute to a team environment are critical components of the position.Responsibilities include:Meeting and working with a diverse clientele to establish and implement Employment Action Plans based on effective assessments that reflect the needs of each client and addresses any barriers to employmentCreating effective resumes; assisting with realistic goal setting; advising on job search techniques; preparing clients for interview opportunities; assisting with apprenticeship pursuits and assessing for training programsMaintaining accurate documentation of an ongoing caseload in the database systemsUtilizing superior writing / proofreading abilities to create a variety of documents including resumes and lettersApplying and continually enhancing knowledge of the Hamilton Labour Market, trends, tools, resources, programs and opportunitiesLiaising with community partners / agencies and accessing resources to assist with successful outcomes ensuring current knowledge of all resources is maintainedProblem solving job placements, including at the clients workplace to ensure a successful outcomeMaintaining an up-to-date caseload of job seekers meeting all expectations for progress and contact activityMotivating and supporting job seekers through making linkages to other supports as required based on individual circumstancesMarketing clients to employers, meeting with employers to provide services / tools / resources and placement monitoringCompleting all data entry and other documentation in a timely mannerCommunicating, in a team setting, opportunities, ideas and information to assist with the successful outcomes of all clients and goals of the organizationEmployment Counsellor role may involve some workshop facilitationRequirements & Prerequisites While experience in employment counselling is an asset, this an entry-level opportunity, with training for the right candidate with the followingqualifications:The ability to successfully and professionally carry out the responsibilities listed aboveResourceful, organized and outgoing with a sincere interest in helping othersExcellent client service skills to successfully support, market and motivate clientsEffective verbal and written communication skills; Ability to clearly document and accurately maintain all records and data management systemsFamiliarity with the Hamilton area; labour market and community resourcesDemonstrated ability to use excellent judgment, establish rapport and communicate effectively with a diverse clienteleProficiency in Windows, Word, Outlook, (Excel is an asset), Internet resourcing with excellent keyboarding skillsEnthusiastic team player with strong time management skillsCreative and adaptable, with the ability to learn and apply new skills quickly; a commitment to ongoing developmentKnowledge / ability to complete assessments and effective employment action plan developmentAbility to very occasionally work outside of our usual office hours as required with noticeA second language is an assetHow to ApplyApplications through LinkedIn will not be considered. Interested candidates who possess the above qualifications, have good judgment and are empathetic to the unemployed are invited to apply.EmailONE ensure your resume includes yourcity of residenceResumes will be reviewed as they arrivewith a final deadline of April 25/25.This position may be filled PRIOR TO this date as interviews may begin earlier.EH is a non-profit organization. Starting salary is $923 weekly, with a review after probation of 4 months. We offer a comprehensive, employer paid benefits package after 4 months. Usual weekly hours M-F 35.5 hours.No phone/email enquiries pleaseTo be considered for employment, a satisfactoryCriminal Record check is required.Accessibility accommodations are available for the recruitment process upon request. If contacted, please advise us if you require any accommodation. Employment Hamilton is an equal opportunity employer.We thank all applicants but only those considered will be contacted.