Job Title

OverviewBrookfield Renewable is one of the core businesses under Brookfield Corporation (Brookfield), one of the worlds leading alternative asset managers. Brookfield Renewable is one of the worlds largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind, utility-scale solar, distributed generation, and storage assets extends across North America, South America, Europe, India, and China, totaling almost 33,000 megawatts of capacity, and over 7,000 generating facilities globally.Come Join Us At Brookfield Renewable, we attract and retain high-performing individuals who are interested in making an impact, driving meaningful change and being part of a fast-paced and collaborative environment. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Together, we contribute to the success of one of the fastest growing and largest publicly traded, pure play renewable power platforms in the world while supporting decarbonization and greater energy sustainability to facilitate the global transition to a net-zero.About the RoleBrookfield Renewable is seeking an initiative-taker Quality Assurance Analyst with 3-5 years of experience delivering QA activities following established methodologies, standards, and processes. The Quality Assurance Analyst will join our growing Business Services Group IT (BSG IT), reporting to the Manager of Integrated Solutions. This is a strategic role which will contribute to capital investment projects delivery to our North American business. Responsibilities will include but are not limited to: quality control for the ServiceNow platform with a focus on the ITSM module features; creating knowledge base documentation; creating QA documentation and artifacts including test plans and test cases; conducting QA planning, execution, and reporting; ensuring that testing adheres to audit standards; coordinating UAT activities across different teams; and producing end-user reference documentation. Key ResponsibilitiesConduct QA planning, execution, and reporting activities for BSG IT.Work closely with project managers and business analysts to deliver projects on time, budget, and scope.Quality control for the ServiceNow platform with a focus on the ITSM module features (Incident, change, service request, knowledge, ...).Create knowledge base documentation as required, for ServiceNow operations as well as project activities.Create or review test plans, test cases, and test schedules to meet business, system, and user requirements, as well as identify existing or potential issues and risks.Track and report across all projects the status of test execution, defect tracking, UAT activities, and identified issues.Ensure testing complies with audit standards and gather appropriate evidence for ITGC SOX audits when required.Develop and implement quality standards and processes.Engage in cutover and release activities as necessary, including activities related to the ServiceNow platform.Facilitate workshops with stakeholders and end-users.Create and maintain reference documentation for users.Work closely and collaboratively with internal and external stakeholders.Knowledge and Experience RequiredBachelors degree or Diploma in Business, Information Technology, Computer Science, or related discipline.Thorough understanding of QA methodologies and processes.Minimum of 3 years of QA experience in a testing and documentation role.A good understanding of technical and non-technical concepts and ability to effectively communicate these concepts to various stakeholders.Experience with the ServiceNow platform.Experience with knowledge management systems.Previous experience in compliance, risk management or privacy, an asset.Excellent communication skills.Excellent relationship-building skills at all levels.Ability to multi-task, identify priority assignments and put plans in place to complete deliverables on time.Facilitates collaboration and conflict resolution.Strong analytical and critical thinking skills.Dynamic, self-driven and self-learner.Note: Offices continue to be central to collaboration and Brookfields identity. This position requires the employee to be on-site for a minimum of 4 days to perform most effectively.Working here, you will enjoy:At Brookfield, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.We work to recognize you in meaningful, personalized ways including a competitive salary, bonus structure, a health benefits program, and defined contribution pension plan.Our spaces are open, dynamic, and collaborative, giving you access to different businesses and teams. For your wellbeing, our building is equipped with a modern gym, bike storage, and healthy snacks and drinks.We cultivate a culture where we invest in your growth and development.Diversity & InclusionBrookfield Renewable embraces and promotes the principles of diversity, equity, and inclusion. We welcome and encourage applications from all qualified candidates, including women, Indigenous peoples and other persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We also provide accommodation during all parts of the hiring process, upon request. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.