Job Title

Career OpportunityTransportation Operations Manager - FlatbedWhy youll love Canada CartageAn iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canadas largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.Position SummaryTransportation Operations Manager is responsible for working with the day-to-day activities of the Operations Team (Dispatch & Drivers) to effectively implement transportation services to specialized flatbed and tanker customers and to ensure that all activities are accurately recorded in the companys transportation management system.Location: CardiffSchedule: DaysWhat you will doAssisting in interviewing, training, developing staff skill sets and coaching for all Support Staff and Drivers within their area of responsibility.Scheduling and communicating with staff, including Drivers and equipment resources.Ensuring 24-hour shift coverage.Assisting Dispatchers or front line supervisors in troubleshooting and resolving day-to-day issues and activities.Monitoring service levels to ensure customer expectations are met or exceeded.Ensuring Dispatchers and Drivers have the necessary tools to perform their job functions.Ensure all required skills training is in place based on the requirements of each customerActing as primary operations point person for any billing/payroll issues for accounts within their area of responsibility.What Youll Bring5-7 years operations management experienceCollege diploma; or trade apprenticeship certificationPrevious flatbed AZ driving experience would be an assetKnowledge and/or experience with truck mounted cranes would be an assetAlong with the following Skills & Competencies: Excellent leadership and analytical skillsExcellent verbal and written communication skillsAbility to handle multiple projects and tasksDirect experience with staff scheduling in a variable work volume environmentMS Office proficiency necessaryWhy people love working for Canada CartageCohesive team and a positive, hard-working atmosphere.Meaningful opportunities for career growth.Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a fewFun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.We give back to the communities in which we operate by volunteering and donating to local charities.We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.We are a top employer! Canada Cartage has been recognized on the Forbes list of Canadas Best Employers for six straight years in a row.Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canadas Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartages reputation as an employer of high quality.Weve been acknowledged by Forbes 2023, as one of Canadas Best Employers for DiversityCome work with an industry leader!Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.Before you start with us, we will conduct a criminal record check, verify your education, and check your references.Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.