Job Title

Account SupervisorCompany DescriptionArc is the leading creative engine within Publiciss group of commerce agencies. In an era of unprecedented change, where shopping happens anywhere and everywhere, we believe that brands not present at the moment of desire will be resisted. Which is why everything we do is in service of creating Irresistible Commerce breakthrough creative solutions fueled by data-driven insights. Its a proven approach thats earned us recognition as WARCs #1 Specialty Retail Agency, along with accolades from Adweek, ANA Reggie Awards, and Effies. And we do it all in an irresistible culture thats put Arc on the AdAge Best Places to Work list.Job DescriptionAn Account Supervisor plays a pivotal role by demonstrating Canadian market/retailer insights and contributing to the commerce marketing plan. This role provides day-to-day leadership, bridging executional excellence with strategic initiatives, and partners across disciplines to deliver high-quality results.Critical to this role is exceptional business acumen, a solution-oriented mindset, and the ability to cultivate strong relationships. Crafting clear, focused communications and maintaining a grounded perspective are essential. As a new manager, the Account Supervisor also plays a key role in mentoring and fostering the growth of other team members.Manage complex, interrelated projects that span multiple areas or departments and manage workflowCraft clear, compelling stories in partnership with cross-functional subject matter experts, that inspire business driving creative briefs (and be able to help others do this)Canadian retailer expertise to support Loblaws, Shoppers Drug Mart, Walmart and AmazonStrong understanding of the digital activation landscape and how to leverage for 360 retail plansMaster of synthesizing meetings, capturing key takeaways, and providing clear direction to teamsAnticipate questions from clients or internally, and be prepared with solvesElevating to strategic creative, people management and ownershipAct as coach, mentor and sounding board for team members, and provide strong support to leadershipMaster of the art of client management & team developmentBridging executional excellence and strategic prowessCompels a team toward a common purpose through effective communicationResponsibilities:Drive creative to connect to overarching strategyHelp to reframe and guide to new themes or ideasIdentify creative, business and exposure opportunitiesHave line of sight and input to scopeConsult on scope reconciliationUnderstand financial implications of production decisionsLeverage expertise and experience when sharing POVManagement & Leadership:Managerial expectations with Business Leadership team membersSets clear and regular performance expectations for employees at all levelsBrings team together for regular meetings with an organized and productive approachInitiates 1x1 meetings with Direct Reports and SupervisorServes as a mentor and coaches staff in taking independent actionDemonstrates a poised, credible, and confident demeanor that reassures others and commands respectLeads by example, prioritizing cross-discipline partnershipsDemonstrates a commitment to the agency team as part of a positive mindset about the work, the client, and agency staff that is involvedLocation: Canada; if not located in Canada must have Canadian market/commerce experienceQualifications 6+ years experienceWorks seamlessly across agency functionsManages conflict in a way that moves the team forwardApproaches each assignment with curiosity, open-mindedness and forward-thinkingShares information, ideas and opinions in a way that contributes to solutionsCollaborative team member that actively seeks out and tries to understand the opinions of othersListens well, effectively communicates, informs and involves others to achieve shared objectivePassionate about ideas, brands, the agency and our clients businessLooks for opportunities to expand current relationshipsDemonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to resultsIs comfortable with uncertainty, change and pressureThinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutionsStays abreast of industry, client and category trendsGenerates and pursues innovative ideas to improve the clients and the agencys businessWorks to pursue the best creative ideas and creates an environment supportive of the best creativeActs in accordance with a set of world-class professionals and personal standardsAdditional informationAs part of the Publicis Groupe, we believe in the Power of One. And that starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangementsWork Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliancesThe benefits offerings listed are available to eligible U.S-based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documentsArc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.