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Job Title


Account Manager, Group Retirement Services


Company : Empire Life


Location : ottawa, Ontario


Created : 2025-04-07


Job Type : Full Time


Job Description

Account Manager, Group Retirement ServicesLocation: Hybrid - Burlington , Toronto Empire Life is looking to hire an Account Manager to join our Group Solutions Sales team! As an Account Manager, you will drive sales within a defined territory by developing new Distribution Partners and ensuring Empire solutions are appropriately positioned. The incumbent is guided by defined procedural constraints and works under the broad supervision of the VP, Group Distribution.Why pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.What youll be working onIdentify, build and develop new and existing relationships with Distribution Partners; Identify high potential accounts and explore, develop and manage mutually beneficial working relationshipsSupport GRS sales and service Provide information to Distribution Partners on Empire Life products; highlight the benefits and features and guide Distribution Partners in the determination and understanding of product value and fit for customersBuild relationships within Empire Life in order to leverage organization in servicing Distribution Partners and delegate service issues accordinglyRepresent the Empire Life brand through regular interaction with Distribution Partners Establish quote guidelines including the monthly subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisionsWork within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achievedAct as escalation point for internal stakeholders to support the resolution of quote, issue, service and renewal issuesManage subsidy and acquisition for assigned block of business; review monthly with internal stakeholders to ensure business is profitable and quotas are achievedIdentify and develop high potential accounts for transition to sales team members that are aligned to the regional sales business planEnsure sales automation tool is updated and maintained on a timely basisWhat were looking for you to haveCompletion of a university degree3+ years work experience in insurance/financial services industry in group benefits including retirement savings plans with an understanding of Distribution Partner needsIn-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisionsKnowledge of word processing, spreadsheet, email, internet and database softwareKnowledge of the group insurance products and sales activities of competitorsKnowledge of employment legislation as it relates to employee benefitsGBAAbility to develop and maintain effective working relationshipsAbility to think logically, analyze and solve problemsWell-developed communication, negotiation, persuasion and presentation skillsWell-developed sales and marketing skillsAbility to communicate information clearly to diverse audiences Ability to manage high volume with effective time management skillsEnglish is required for communicating with English speaking customers, advisors, or employees across Canada.Beyond the salaryFor regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increasesCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral programTo learn more about working at Empire Life, visit https://www.empire.ca/workatempire.Get to know usEmpire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .