Job Title

Title:Supply ChainBusiness Analyst X3Duration : 9 months, renewableWork Environment: 5 daysworking inMississauga officeJob Description:We are seeking an experienced Business Analyst to lead the analysis, documentation, and implementation of Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Order Management Systems (OMS) within our supply chain operations. The ideal candidate will have a strong background in business analysis, system implementations, and supply chain replenishment, with a focus on optimizing transportation management, warehouse operations, order fulfillment, and inventory management through software solutions.Two of the roles will support Transportation Business area and 3rd role will support replenishment business area.Key Responsibilities:Stakeholder Alignment & Requirements Gathering:Understand and document current business processes and functional requirements to improve operational efficiency.Conduct and facilitate business requirements workshops, capturing happy path and exception scenarios for all product/flow types.Translate business requirements into user stories in an agile environment using JIRA and Confluence.Develop comprehensive user test cases, execute them, and document results.Work closely with stakeholders to align business needs with system capabilities and drive process improvements.System Implementation & Integration:Lead and participate in the deployment of TMS, WMS, and OMS solutions to enhance warehouse operations, order fulfillment, and replenishment efficiency.Integrate TMS, WMS, and OMS with ERP systems, inventory management tools, and other third-party applications.Optimize replenishment processes by ensuring seamless coordination between order management, inventory allocation, and warehouse operations.Use MS Office and draw.io to create reports and visual representations of system processes.Participate in the design, development, and implementation of new systems, ensuring they align with business needs.Agile Delivery & Development Support:Collaborate with the development team and stakeholders to ensure the system meets business needs and expectations.Create JIRA development stories with detailed acceptance criteria for User Acceptance Testing (UAT), replenishment workflows, and order lifecycle validation.Participate in defect/error investigations and drive resolution through cross-functional teams.Perform other duties as assigned, in addition to those listed above.Testing, Quality Assurance & Change Management:Oversee the Quality Assurance function to ensure the system performs as expected and adheres to quality standards.Coordinate and participate in system testing efforts, ensuring adherence to quality, performance, and replenishment accuracy standards.Work with QA teams to validate system functionality, focusing on order fulfillment accuracy, inventory updates, and warehouse efficiency.Support pilot deployments and provide post-implementation support to operational teams.Plan and execute application pilot deployments in collaboration with site operations, QA teams, application development, and release management teams.Ensure effective communication and change management strategies to facilitate system adoption.Must Have:Proven experience in WMS, TMS, and OMS implementation, with a focus on optimizing inventory management, replenishment, and order fulfillment.Strong understanding of supply chain operations, including warehouse processes, logistics, and transportation management.Hands-on expertise in integrating OMS/WMS with ERP and other third-party systems to streamline business processes.Ability to translate complex business requirements into clear, actionable technical specifications for development teams.Experience working in an agile environment, managing backlogs, and driving sprint execution using JIRA and Confluence.Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment on key initiatives.Strong analytical, problem-solving, and decision-making skills, with a keen eye for detail and accuracyExperience working in a Retail/CPG or Distribution businessRequirements:7+ years of Business Systems Analysis experience as a Senior Business Systems Analyst.Minimum 3 years of hands-on Quality Assurance (QA) experience.Proven experience as a Business Systems Analyst with a strong focus on QA.Experience with JIRA, Confluence, MS Office, and draw.io for documentation and reporting.Knowledge of supply chain replenishment processes and best practices.Exceptional written and oral communication skills, with strong interpersonal skills.Ability to work in a fast-paced, agile environment with a commitment to quality and attention to detail.Proven ability to multitask and manage multiple project deadlines.Must be a self-starter who can ask relevant questions and drive initiatives forward.Qualifications:Agile methodology certification is an asset.Certified Business Analysis Professional (CBAP) is an asset.Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.Privacy NoticeVaco by Highspring and its parents, affiliates, and subsidiaries (we, our, or Vaco by Highspring) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here.Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individuals skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.