Job Title: Sales and Estimator*About the Role:*We are seeking an experienced Sales and Estimator to join our team at Kingdon Timber Mart. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing sales processes, and ensuring accurate estimates and pricing information.*Main Responsibilities:*Write up customer special orders in compliance with store policy and procedures.Take customer order down using POS system (computer).Give project estimates and read blue prints/ plans.Have knowledge of the construction process decks, docks, sheds, houses, cottages.Have good basic mathematical skills.Enters price changes by referring to price sheets and special sale bulletins.Discounts purchases by redeeming coupons.Collects payments by accepting cash, or charge payments from customers and makes change for cash customers.Verifies credit acceptance by reviewing and recording driver's license number; and operating credit card authorization systems.Provides pricing information by answering questions.Balances cash drawer by counting cash at beginning and end of work shift.Maintain product price point and identity tickets on shelf displays and hooks.Maintains a safe and clean working environment by complying with procedures, rules, and regulations.Help Train new counter sales working in your area with store standards, pricing integrity and product knowledge.Handling customer complaints in a positive and constructive manner.Approve returns and issuing credit memos for return goods.Identify defective products with a return goods tag.Maintain all price and catalogue books relevant to their departments.Keep merchandise displays fresh and attractive in appearance.Have a good understanding of building materials and hardware.Become familiar with all the products and brands sold at Kingdon Timber Mart.Attend all training courses as requested by management in relation to store procedures, safety, products, etc.Be fully knowledgeable about company policy and procedures.Ensure that products on sale or promotion are properly identified and tagged.Be observant of customers who appear to be acting in a manner suspicious in relation to store theft.Identify customers if you have observed them steal merchandise from the store and leave the premises. Notify store management prior to approaching suspected shoplifters.Be friendly, courteous and helpful to all customers and staff.Be prepared to work in other departments as required.Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.Assume other duties and responsibilities as requested by the Store Manager.*Requirements:*Good visual acuity.Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.Ability to stand and/or walk for long periods of time.Ability to use a ladder and/or pallet jack.Close vision for computer work.Repetitive wrist movements on keyboard.Ability to walk up and down stairs multiple times per day.Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).*About Us:*Kingdon Timber Mart is a specialized supplier of exceptional products to the local building industry. With over 90 years of experience, we are committed to delivering the best possible results to our clients through our services.*What We Offer:*Dental care.Extended health care.RRSP match.Competitive hourly wage ($20-$25 per hour).*Working Conditions:*This is a full-time position that requires availability Monday to Friday, with overtime as needed. The ideal candidate will have excellent communication skills, strong math abilities, and the ability to work independently with minimal supervision. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply.
Job Title
Counter Sales/ Estimator