Job Title

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.WHO WE AREWe love books and all things beautifulWe are Canadas Cultural Department StoreBooks are our heart and soul and Great Books are JUST the BeginningWe play by the following rules:We exist to add joy to our customers lives every time they interact with us and our productsOur job is to create joyful moments for our customersWe treat each other the way wed treat a valued friendWe inspire each other to do our best workWe seek to ignite creativity and innovation every dayWe give back to the communities in which we operateJob DescriptionThe Project Manager, Construction manages the planning and successful execution of all assigned Store Development construction projects, including infrastructure upgrades and emergency remediations. This position provides expert guidance to cross-functional internal teams as projects are developed, from inception to completion. This role will support our store development process and require close collaboration with our stores and home office teams to complete approved store development projects successfully.KEY DELIVERABLESSuccessful project initiation, execution, and timely closeout, including deficiency tracking and resolutionOn time delivery of all assigned projects, within approved scope and budgetAll projects delivered with the high quality that Indigo requires. KEY ACCOUNTABILITIESFunctionalDelivers new store construction, renovations and other capital projectsWorks collectively with store development, design, facilities, and retail teams to develop project scope.Builds high-level estimates/budgets and construction schedules/timelinesActively prepares general contractor tender bid packages for RFQ/RFP process, complete with bid response analysis and report recommendationsCompletes bid analysis and provides a recommendation to awardEnsures that all consents from landlords are obtained in a timely fashionManages all on-site and in-store construction activities with the agreed design documentsEnsures that all construction activity in open stores has a minimum adverse effect on the retail operationOversees, supports, and maintains project schedules for multiple projects at the same timePlans, schedules, and organizes construction projects from start to finish by specifications, schedule, and budgetMaintains constant dialogue with supervisors and stakeholders regarding the status and progress of projectsMonitors and controls project budgets, ensuring that projects are completed within budgetContinuously looks to value engineer & recognize cost savings in processes & practicesPrepares and provides weekly project status reports to senior management, highlighting budget and schedule forecasting and risks, issues and mitigation strategies. Participate in weekly project and construction meetings and communicate internal updates regarding all projects.Collaborates with cross-functional teams to ensure timely identification of project delivery risks or opportunitiesEnsures precise, transparent, and timely communication with all parties involvedExperience in contract administration and a good general knowledge of construction law and building codesEnsures that all construction activities meet quality standards, building codes, and safety regulationsConducts regular site inspections and provides directions to contractors to ensure work is performed according to specificationsMaintains and updates project files, documents, drawings, etc.Ensures that the project handover to retail operations before merchandising has the minimum possible deficiencies and complies with agreed handover criteriaOversee post-construction review and assessment to ensure quality standards are met.Effectively manages the timely completion of all end-of-project deficiencies identified by Design, Retail and Landlord.Verifies payments to contractors and vendors and negotiates any proposed change ordersComplete project closeout to ensure timely transition of all as-builts, warranties, and specifications to the facilities team for After Care support.Collects feedback from stakeholders on the process to identify opportunities for improvement and establish best practices for future projectsAct as an advocate for the customer by placing them at the forefront of all decision-making and design processes.Proactively identify and anticipate customer expectations and needsEmbrace and seek out technology that creates high-tech and high touch solutions for Indigos customersChallenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve themPeopleCollaborate with others to drive flexible and iterative solutions, quickly and easily.Share technical knowledge with others and seek to learn from those more knowledgeable than yourself.Help others see the impacts of their efforts and proactively engage other functions to get input.Encourage others to freely share their point of view and be open to feedbackCulturalModel Indigos beliefs and convey a positive image in everything you doCelebrate diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion, and influence change through your team and/or the organizationSCOPEReports to: Senior Project Manager, Construction KEY RELATIONSHIPSInternal:Real Estate, Facilities and Legal departmentsRetail and Retail Operations, Store Leadership teams, General Managers and Regional DirectorsStore DevelopmentStore Design, Visual Merchandising and CreativeIT and Loss PreventionExternal:Vendors, Contractors and SuppliersIndustry experts and consultants, Architects and EngineersLandlords and property managers QUALIFICATIONSWork Experience / Education / CertificationsMinimum 5 Years of experience in Construction Project Management (preferably in retail)Bachelors degree and/or college diploma in Construction or Project ManagementExperience in phased construction projects in open retail stores is requiredConstruction estimating experience and strong budget analysisPrevious experience working in the skilled trades is an asset, e.g. Red Seal CertificationPrevious experience as a construction site supervisor is an assetA Certified Construction Manager (CCM) is an assetProject Management Certification (e.g. PMP) is an assetCompetencies / Skills / AttributesProficient in MS Office, Adobe Acrobat and BluebeamCompetent in AutoCAD, Revit or similar toolsAbility to read architectural plans and schematic drawingsDemonstrated knowledge of local building codes, bylaws and permitting processes as well as a strong understanding of construction and architectural principlesAbility to direct and manage all areas of the Project Management Process initiating, planning, executing, controlling, and closing projectsStrong written and verbal communication skillsExcellent organizational skills and strong attention to detailManage competing priorities, meeting deadlines, and adapting to dynamic work environmentsStrong sense of accountability and ownership, with a commitment to advocating for what is right and taking proactive steps to address and resolve issuesStrong team player, able to collaborate effectively with cross-functional teams to achieve organizational goalsOther (travel, Bilingual, etc.)30% travelAdditional informationAt Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process. WELCOME HOME