Job Overview BET99 is Canada''s Premiere Online Sportsbook and Casino. Launching in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base and, in turn, our internal BET99 team! Responsible for establishing and developing relationships with potential VIP guests through the delivery of exceptional guest service, subsequently qualifying long run potential and handing the player off to a VIP Account Manager. Account Manager, VIP Potentials will work to engage with guests using a rich set of tools, which will include real-time data about their play. Manages a cycling portfolio of users, delivers a high level of service and player experience, will build trust and loyalty through continuous engagement ensuring customer maintains healthy activity levels within the organization while also driving key VIP metrics and revenue. Provides constructive feedback to improve performance and processes enabling the team to collectively achieve all business objectives and established goals. Possess excellent writing and verbal skills. ~ Has a deep understanding of sports betting markets & various casino games. ~ Has experience in online gaming or hospitality. ~ Knowledge of French language is a plus.
Job Title
Online account manager