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Job Title


Housing Business Operations Lead


Company : Accelerant


Location : Amos, Québec


Created : 2025-04-04


Job Type : Full Time


Job Description

You will work alongside the Sales & Distribution, Technology, Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members. In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point contact on all data queries, problems and solutions. You will work alongside our members to assist them in the analysis and resolution of data quality issues that impact data ingestion, regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards. Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources. Manage the operational due diligence and onboarding procedures for new Members and Business expansions Responsible for coordination and management of the Bank accounts, systems, and regulatory reports onboarding procedures. Manage reconciliation between Written & Paid Bordereaux against cash received, manage, and oversee the transition to Outsourced Operations team DUA & Credit Control teams Liaise with members on invoicing procedures at the onboarding stage Ensure the Member Crib sheet has extensive notes for both Delegated Underwriting Authority and Credit Control Teams Operations Management Manage operational procedures and adherence to controls Manage the bordereaux and query resolution KPIs and create an environment of continuous improvement Overseeing collection procedures and being a point of escalation for the Credit Controllers on difficult to collect cashes. Provide management oversight to the outsourced operations to ensure the operational KPIs are met Work closely with senior management to develop the reporting processes, controls, and systems Assist in the implementation of new procedures, maintain, and improve internal controls to ensure compliance Bachelors degree (or equivalent) required. Able to take direction and accomplish tasks with minimal supervision, maintain accuracy, and meet deadlines. Excellent written and oral communication skills around highly technical items The technical skills and experience you''ll need to be proficient are: ~Experience of managing MGA Operations, preferred experience of the specialty market ~ Articulate and confident in person, able to fit into a fast paced, dynamic environment A ''can do attitude'' and ability to build relationships across different levels of the business. ~ Excellent time management, attention to detail and follow-up skills. ~ Proficiency in Microsoft Office and data management tools We celebrate diversity and are committed to creating an inclusive environment for all employees. Thats why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being. We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need. Remote work : This position is open to remote candidates across the U.Most cross-team collaboration happens in the mornings of the Eastern Time Zone. Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. Accelerant was founded in 2018 by a group of longtime insurance industry executives and technology experts who shared a vision of rebuilding the way risk is exchanged so that it works better, for everyone. The Accelerant risk exchange does business across more than 20 different countries and 250 specialty products, and we are proud that our insurers have been awarded an AM Best A- (Excellent) rating.