Job Title

The individual will be reporting to the Locate Manager and working closely with the construction and utility teams to manage infrastructure locates for the Hurontario Project. Locates are a vital component to the construction operation and will need to be managed with the utmost care and tracked by detail orientated individual. A Locate Coordinator needs to be an independent self-driving individual that is detail and goal orientated to schedule and plan work accordingly. They will be working predominately with field operations to mitigate and coordinate construction works with coworkers which will allow for safe excavations.Reporting to the Locate Manager, the Locates Coordinator will be responsible for supporting the daily activities of the job site.Role and General Responsibilities Ensure compliance with all federal, provincial and local laws, while adhering to OH&S rules and regulations.Create, manage and distribute Locate documentation and correspondenceCreate locate packages & supporting documentationScreen requests and identify issues to determine prioritySchedule and dispatch Locators for utility locatesAttend construction coordination meetings when applicableData entry into various systemsClean up data entry to ensure accuracySupport the billing process to ensure accuracyAssists other staff in office duties as requiredPerforms other duties and responsibilities as requiredQualifications and Education Requirements 1-2 years of relevant experience with utility locatesCommunication excellent ability to clearly and effectively communicate information and clarify requirements both orally and in writingStrong customer service orientation and demonstrated customer service skillsAbility to work in a fast-paced, multi-client environment with ability to apply various client-specific business processes to individual service request situationsWork with a sense of urgency by demonstrating the ability to shift priorities to accomplish objectivesEffectively manage time to keep commitments to both internal and external clientsProficient with Microsoft Office products (MS work, MS Excel, MS Outlook)Must be highly organized and able to multi-taskMust be able to probe and gather detailed information from callers, assess issues accurately and assign level of priorityExcellent interpersonal, communication, and leadership skills.Ability to make timely and effective decisions.Ability to work under pressure and adapt to change.Strong planning and organizational skills.Excellent problem solving and troubleshooting experience.High level of technical understanding.