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Job Title: Logistics CoordinatorRegion: Astrak CanadaTime Requirement: Full Time Person Responsible to: Commercial DirectorPosition Overview: The Logistics Coordinator will oversee dispatch to delivery, operations, mange exceptions, and cultivate relationships with carriers and internal stakeholders. You will also handle communication during exceptions, prepare shipping documents and support the sales team. The role demands strong organization skills and collaboration to ensure operational efficiency. Personal Obligations: You will need to show a high level of competency and organizational skills working within a team environment providing a total quality service internally and to external customers. Ensuring that a professional representation of the company, its services and values with a positive can-do attitude are exhibited at all times. Performance Objectives:Performance is monitored through Performance Goals & Objectives, Measures and individual review with your line manager every 3 months. Standards will be reviewed regularly. Specific Responsibilities:Order processing with various carriers for any internal shipments which require customsMaintain meticulous records of customer interactions and sales activities in our CRM system, providing valuable insights for strategic decision-making.Coordinate with other departments, such as workshop, sales, and logistics teams, to ensure smooth operations and maximize efficiency.Be the main point of contact for all escalations and invoice discrepancies.Provide support to the Commercial Director and contributing to various projects and initiatives as needed.Complete office duties as requiredNetSuite freight tablesTracking of shipments Skills & Knowledge & Education RequirementsProven capability in using data to analyzeExcellent problem-solving skillsExcellent project management and time management skills, with the ability to handle multiple projects simultaneously.Strong written and verbal communication skills, with the ability to effectively communicate and collaborate with cross-functional teamsCreative thinking and problem-solving skills, with a data-driven approach to decision-makingExperience in working in a logistics environmentUnderstanding of international logisticsStrong attention to detail