Job Title

Account Supervisor Company Description Arc is the leading creative engine within Publiciss group of commerce agencies. In an era of unprecedented change, where shopping happens anywhere and everywhere, we believe that brands not present at the moment of desire will be resisted. Which is why everything we do is in service of creating Irresistible Commerce breakthrough creative solutions fueled by data-driven insights. Its a proven approach thats earned us recognition as WARCs #1 Specialty Retail Agency, along with accolades from Adweek, ANA Reggie Awards, and Effies. And we do it all in an irresistible culture thats put Arc on the AdAge Best Places to Work list. Job Description An Account Supervisor plays a pivotal role by demonstrating Canadian market/retailer insights and contributing to the commerce marketing plan. This role provides day-to-day leadership, bridging executional excellence with strategic initiatives, and partners across disciplines to deliver high-quality results. Critical to this role is exceptional business acumen, a solution-oriented mindset, and the ability to cultivate strong relationships. Crafting clear, focused communications and maintaining a grounded perspective are essential. As a new manager, the Account Supervisor also plays a key role in mentoring and fostering the growth of other team members. Manage complex, interrelated projects that span multiple areas or departments and manage workflow Craft clear, compelling stories in partnership with cross-functional subject matter experts, that inspire business driving creative briefs (and be able to help others do this) Canadian retailer expertise to support Loblaws, Shoppers Drug Mart, Walmart and Amazon Strong understanding of the digital activation landscape and how to leverage for 360 retail plans Master of synthesizing meetings, capturing key takeaways, and providing clear direction to teams Anticipate questions from clients or internally, and be prepared with solves Elevating to strategic creative, people management and ownership Act as coach, mentor and sounding board for team members, and provide strong support to leadership Master of the art of client management & team development Bridging executional excellence and strategic prowess Compels a team toward a common purpose through effective communication Responsibilities: Drive creative to connect to overarching strategy Help to reframe and guide to new themes or ideas Identify creative, business and exposure opportunities Have line of sight and input to scope Consult on scope reconciliation Understand financial implications of production decisions Leverage expertise and experience when sharing POV Management & Leadership: Managerial expectations with Business Leadership team members Sets clear and regular performance expectations for employees at all levels Brings team together for regular meetings with an organized and productive approach Initiates 1x1 meetings with Direct Reports and Supervisor Serves as a mentor and coaches staff in taking independent action Demonstrates a poised, credible, and confident demeanor that reassures others and commands respect Leads by example, prioritizing cross-discipline partnerships Demonstrates a commitment to the agency team as part of a positive mindset about the work, the client, and agency staff that is involved Location: Canada; if not located in Canada must have Canadian market/commerce experience Qualifications 6+ years experience Works seamlessly across agency functions Manages conflict in a way that moves the team forward Approaches each assignment with curiosity, open-mindedness and forward-thinking Shares information, ideas and opinions in a way that contributes to solutions Collaborative team member that actively seeks out and tries to understand the opinions of others Listens well, effectively communicates, informs and involves others to achieve shared objective Passionate about ideas, brands, the agency and our clients business Looks for opportunities to expand current relationships Demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results Is comfortable with uncertainty, change and pressure Thinks through problems by quickly narrowing in on core issues and identifying innovative and effective solutions Stays abreast of industry, client and category trends Generates and pursues innovative ideas to improve the clients and the agencys business Works to pursue the best creative ideas and creates an environment supportive of the best creative Acts in accordance with a set of world-class professionals and personal standards Additional information As part of the Publicis Groupe, we believe in the Power of One. And that starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S-based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.