Job Title

The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization''s human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Responsibilities Acts as primary point of contact for managers and employees for day-to-day HR related questions and guides junior members of HR as and when appropriate Develops and implements HR strategy to drive employee retention initiatives aligned with the overall business strategy Conducts investigations when employee complaints or concerns are brought forth including but not limited to human rights, conflict and performance Partners with senior leadership to drive proactive strategies of engagement, wellbeing, operations and learning and development Ensures legal compliance by monitoring and implementing applicable human resources provincial requirements Manages immigration requests ensuring compliance with current legislation Oversees performance management & review process and other corporate Human resources programs as and when required Drives employee engagement activities, diversity, and inclusion to enhance work environment and employee satisfaction Advises, and supports management in employee relations, employee retention initiatives, disciplinary and performance management Designs management guidelines by preparing, updating and recommending human resource policies and procedures Qualifications 10- 15 years of HR experience with 5 years in HR management BPO experience is preferred Excellent proficiency in PowerPoint for HR presentations/ Proficient computer skills including Microsoft Office Suite Post-secondary education in HR or related fields/ CPHR designation is an asset Strong communicator and ability to work collaboratively within cross-functional in dynamic work environment Excellent analytical and problem-solving skills to bring solutions to complex people and business problems Strong sense of time management and prioritization HR legal and compliance knowledge