Job Title

Inclusion without Exception: Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. About TCS: TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India''s largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024,and is listed on the BSE and the NSE in India. TCS'' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. Skills and Responsibilities: Technical delivery manager with Strong Credit card and Banking domain experience, managing large team across both development and operational engagements Good experience in managing large development & support engagements on AWS cloud Working experience with C-Level executives, build Relationship at all levels and present to senior executives Strong Delivery background and worked with targets (incremental growth and margin) Responsible for contract, work order tracking management, Portfolio operational management Customer escalation management Monthly/Quarterly/Yearly revenue tracking and margin ownership as per portfolio and account targets Business associates compliance management incl contracting, monthly timesheet and delivery tracking Process improvement initiatives across delivery life cycle Grooming and Coaching associates in alignment to customer and account priorities Review of critical program deliverables [IRD, BRS, HLD...etc] towards quality and coverage, based on working experience in banking domain. Ability to work along with diverse service practices in TCS for RFP/RFI/RFQ responses, proactive recommendation/solutions to build customer mind share, resource management, escalation management. Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.