Job Title

SUMMARY: To manage resources of the Beauty department in order to maximize and achieve sales targets. The ideal Beauty Manager will: Drive a Passion for Results Provide Thought Leadership Analyze and solve problems - Engage our People Build collaborative relationships - Demonstrate Personal Leadership and Build trust DUTIES & RESPONSIBILITIES: SALES EXPECTATIONS: Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets Sells to customers and coaches / mentors staff in selling skills Ensures sales maximized through developing effective sales techniques Ensures staff achieve productivity objectives CUSTOMER SERVICE: Always put the Customer first and provides superior customer service Monitors and communicates CSI survey results and objectives with team members Actively models the desired behavior with eClienteling to provide superior customer service Books appointments for events and manages annual incremental event schedule Promotes products through marketing and encourages use of the PC Optimum program Ensures staff are trained to beauty sales standards TEAM LEADERSHIP: Mentors, coaches, trains, and motivates staff Creates an environment where selling is fun Prepares performance appraisals in association with Front Store Manager Articulates and demonstrates Blue Culture Principles and C.O.R.E Values Fosters an environment that supports Blue Culture Principles and C.O.R.E Values OPERATIONS: Utilizes corporate sales tools to continuously track Sales Ensures Cosmetic Operating Standards are in place Identifies peak hours and schedules shifts accordingly QUALIFICATIONS: Planning, Judgment and Decision Making Independent thinking and decision making when dealing with issues related to customers needs This position requires the ability to act upon tasks and goals outlined by management Develops a yearly plan for personal development Work in conjunction with the Associate-Owner and Front Store Manager EXPERIENCE: Sales experience with a proven track record of achieving sales goals Cosmetic experience Effective verbal and written communication skills Customer service oriented Previous experience in leading a team The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.