Job Title

Brenlo Ltd. is seeking a detail-oriented and customer-focused Payments Clerk to join our team. In this role, you will be responsible for ensuring that COD customers'' orders are filled and invoiced accurately and efficiently. You will also provide key administrative support to our shipping and receiving functions while maintaining a high level of customer service and accuracy in all financial tasks. Primary Responsibilities Provide friendly and responsive service to COD customers, ensuring their needs are met promptly. Process invoices for all COD customers, ensuring accuracy and timeliness. Reconcile the cash register and Visa machine at the end of each day. Prepare and send back order reports to customers as required. Receive and process hardware products from vendors. Maintain and update the open order report. Process credits for returns from customers. Collaborate with the team to ensure the smooth and efficient processing of customer orders. Adapt to any additional responsibilities based on changing business needs. Skills Required Organizational Skills: Manage customer needs, invoicing, receiving, and reporting in an accurate and timely manner. Interpersonal Skills: Demonstrate respect and professionalism when interacting with customers and team members. Attention to Detail: Ensure accuracy in all customer orders, financial transactions, and reporting. Adherence to Policy: Consistently follow Brenlos operating and safety policies to ensure a safe and efficient work environment. Measures of Success Invoices are completed without error and in a timely manner. Customers are greeted with warmth and served in a responsive and friendly manner. Cash and Visa machine reconciliation is accurate and completed at the end of each day. Data entry and reporting are accurate and timely. Issues with customer orders are resolved quickly and effectively. Adherence to Brenlos operating and safety standards. High-quality, accurate work with no complaints or mistakes. Timely completion of all tasks and responsibilities. Regular and punctual attendance. Effective, respectful, and clear communication with all team members. We encourage individuals from all backgrounds to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and individuals of any sexual orientation or gender identity.