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Project Description:Job Description:DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how weLocation: Remote with travel to the client as needed. Willingness to travel 50%, on average, based on the work you do and the clients you serve.Overview:Client Success Managers (CSMs) are responsible for delivering revenue growth in 1 or more client accounts. For their clients, they are the key representative of the Consulting & Engineering Services (CES) organization and are responsible for coordinating all CES activities and personnel within their account(s). CSMs are core to the development and delivery of CES strategic objectives and financial goals.Responsibilities:Responsible with Market partners for account planning leveraging Industry SMEsResponsible for the generation and management of the sub-$5M pipelineResponsible for contract renewal readiness & securing renewalsResponsible for creating a revenue growth mindset in the wider CES team within the account to better identify opportunitiesResponsible for horizon scanning and x-sell of CES offeringsAccountable for proactive opportunity creation leveraging Consulting Partners, Client Technical Leads, Industry SMEs and Sales teamsResponsible for acting as the Voice of the Client within CESResponsible for understanding the relationship between the Client's externally stated goals, internal programs of work (to achieve those goals) and technology activities (to deliver those programs) Responsible for expanding and maintaining relationships with key client stakeholdersResponsible for maintaining their Industry expertise, understanding the market trends, and their client's competitors' activitiesResponsible for approving sub-$5M dealsResponsible with Market partners for accurate forecasting of revenue and marginAccountable for ensuring all contractual delivery obligations are metResponsible for leading a virtual team of consisting of all CES personnel working on their accountAccountable for client satisfaction with delivered workInterlock with delivery teams to ensure margin is delivered to plan; including optimizing onshore/offshore mix, labor pyramid, & automation Accountable for ensuring delivery of fixed price projects to time, scope, and budgetResponsible for driving speed of resourcingMandatory Skills Description:Bachelor's degree in a relevant field or equivalent combination of education and experience5-7 years of experience in Customer Success, Account Management, or a technical customer-facing role.Proficiencies in strategic planning, client relationship management, and team leadershipExperience is interaction with C-level executives. Senior Director and Directions.Experience in Client Stakeholder Management, Account Management, Delivery and Program Management Experience in Banking and Capital Market Industry or Life and P&C Insurance Industry.Continuous learner that stays abreast with industry knowledge and technologyAbility to operate independently while aligning with broader company objectives.Exceptional communication and interpersonal skillscapable of translating customer insights into impactful action.Nice-to-Have Skills Description:Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future