Job Title

About Us:We (breathe Vacations and Sandbanks Vacations) are a small, family-owned business based in Ontario, specializing in managing vacation rental properties, resorts, and offering exceptional wine tours. Our team is dedicated to providing an outstanding guest experience, and were looking to expand our marketing efforts to attract new visitors and keep our community engaged. We are passionate about great wine, stunning properties, and creating memorable experiences.Position Overview:Job Title:Guest & Owner Liaison OfficerEmployment Type:Full-Time, Seasonal (mid-April through October 2025)Location:Prince Edward County (Remote work possible)Salary:$50,000 CAD annually, plus benefitsThis position is a key, front-facing role who is primarily responsible for interacting with our guests and homeowners on a daily basis. Because you are typically the only person a guest will speak with, and we have a broad customer base, your genuine enjoyment in interacting with the public is a must. This is an independent role whose tasks include taking reservations, answering guest questions about properties and locations, troubleshooting emergencies quickly and efficiently, responding to owners or flagging to appropriate staff for response, and working closely with cleaners and managers from regional teams to ensure smooth operations. This can be fully remote, or there is a desk in our Bloomfield, Prince Edward County Sandbanks Vacations office with your name on it! Because we are a hospitality company, we all work weekends and stat holidays (except Christmas). We are in a strong marketing push currently and envision quick growth over 2025. If this is the case, your position may be offered to extend on a full-time, year round basis when the season nears its end.Key ResponsibilitiesWork with property management software booking guest reservations and correspondenceScheduling meetings using Google calendarProcessing payments and cross-checking reservationsResponding to guest and owner inquiries via phone and emailPrioritize and triage emergency situations effectivelySchedule subcontractors and obtain quotes for workWork collaboratively with the local and corporate teams to ensure smooth operationsRequirementsAdministrative experienceCompassion and client care a top priorityFluency in written and spoken EnglishAvailability to work most, if not all weekends and statutory holidays during high seasonFlexibility for shift work (shifts range from 9 AM to 9 PM) with two days off per weekStrong ability to learn new software quicklyExcellent organizational skills and attention to detailAssetsFluency in French Travel agent or tourism experienceTICO certification What We OfferCompetitive salary Comprehensive benefits packagePaid vacation and sick leaveA supportive, close-knit team atmosphere where your contributions are valued.Work-life balance with a family-oriented company culture.EligibilityCandidates must be legally entitled to work in Canada.If you are passionate about providing exceptional service and thrive in a dynamic environment, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience.How to Apply:Please submit your resume to (). Candidates not shortlisted for an interview will not be contacted due to the volume of applications received.Thank you!