The Technical Advisor is responsible for providing customers with as much technical information as possible to guide them through the repair of their bus. Main functions: Answer customer phone calls; Listen, analyze customers needs and provide detailed explainations the necessary repairs to their bus; Effectively communicate with customers, shop staff and warranty staff; Build customer loyalty; Perform all other related tasks We offer : Insurance group (medical, vision, travel, life, invalidity long term) EAP RRSP Allocation for sports activities social committee activities 3 weeks vacation and more Knowledge of heavy-duty vehicle mechanics Bilingual (an asset) Knowledge of Microsoft Office
Job Title
Tehcnical Advisor