Job Title

Reporting to the Senior Manager, Training Operations, the Operations Supervisor is responsible for the day-to-day management of worksite trainers in the field and at our Training Centre, as well as worksite operations at the Training Centre. This role ensures the successful delivery and continuous improvement of training programs while maintaining the highest safety standards.The Operations Supervisor will provide regular coaching, guidance, and evaluation for trainers to ensure that trainees receive fair, consistent, effective, and timely training within specified timelines and budgets. Safety will be at the core of all activities.This is 12-month contract position based on site, requiring flexibility between day and afternoon shifts when required, with scheduling adjustments made as needed.ResponsibilitiesResponsible for the on-site delivery of the Quarterly Training Plan targets to ensure that the right people, with the right skills are in the right place, at the right time.Project management support for Terminal expansions and installation of new equipment that requires training to workers in advance of going live.Responsible to lead by example and routinely complete in field leadership interactions with trainers and traineesResponsible for the quality of training programs to ensure that rated workers will be able to productively and safely perform work for our members.Maintaining the safety and quality of our training operations is essentialFostering collaborative working relationships with member company representatives, union trainers and coordinatorsDetermining the quantity and frequency of training to ensure enough candidates are trained to meet needs of the employers, and monitor to ensure needs, training targets and budgets are metSupporting Operations Supervisors, trainers,trainees and coordinators by ensuring they have appropriate materials, facilities and equipmentAnalyzing existing training programs to and assessing quality and efficacy; develop actions where deficiencies existSoliciting training program improvement recommendations from trainers and industry representativesValidating course content ensuring that it is current, relevant and meets regulatory complianceCollaborating with subject matter experts and technical advisors to determine training needs and objectivesScreening training applicants to assess for suitability based on established criteriaMonitoring and approving exceptional training circumstances. Ensure justification for training outside of budgetsArranging and supervising retraining, evaluation and documentation as requiredEnsuring BCMEA management rights are representedInvestigating circumstances of accidents and incidentsProviding coverage in Operations Supervisor capacity at Waterfront Training Centre (WTC) as required in day and afternoon shifts, at times alone; Overseeing all activities on site including work performed by contractors, trainers, trainees and trades; at times alone or onEnsuring the trainers are following the training delivery plans, safety of the training activities are maintained and evaluation core competencies are being signed offManaging the work of unionized trainers, trainees, coordinators and regular workforceQualificationsUniversity degree in business, engineering, logistics and/or professional development in Health and Safety and 5+ years supervisory experience preferred or increased supervisory experience would be consideredProven ability to work effectively with a diverse and heavily unionized workforceStrong analytical aptitude, proven research skills and the ability to assess and interpret dataExcellent interpersonal skills and the ability to engage others professionally on sensitive issuesPrevious experience delivering on-the-job training, particularly in a unionized environment, is an assetAlternative experience coaching and mentoring on the job in a unionized environment acceptableGood oral and written communication skillsAptitude for critical thinking, problem solving and the ability to resolve issues in a timely mannerAbility to successfully manage personnel and multiple projects on time and on budgetSelf-motivated and the ability to work effectively with minimal supervisionAdvanced user of Microsoft 365Drivers License and access to own vehicle requiredExperience driving a collaborative safety cultureTransport Security Clearance EligibleBC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.