QUALIFICATIONS A minimum of two years experience working in an office setting performing administrative, data entry and clerical functions Knowledge or experience providing support in the area of labour relations will be considered an asset Demonstrated knowledge and experience in managing multiple priorities, tight timelines and potentially high-stress situations Ability to be tactful and professional, while responding to member inquiries Excellent computer skills with proficiency in MS Office Suite (Word, Excel, Outlook, Powerpoint) Familiarity with other systems such as Unionware, considered an asset Must be able to work in a team, understand and respect confidentiality and meet deadlines A positive attitude, receptivity to direction and feedback, respectful approach towards members and co-workers, maturity and a high level of self-motivation are essential Attention to detail and the ability to keep meticulous records is imperative DUTIES Incumbents in the classification provide administrative support functions, including but not limited to the following duties: Perform telephone/receptionist and other general office duties Type and/or format documents Prepare and/or handle all manner of incoming and/or out-going correspondence Assist with the administrative planning and execution of events, meetings and/or projects Update and maintain membership contact lists and various databases Data entry for workload staffing reports, abuse reports and other member data reporting Order and maintain office supplies and materials Maintain various calendars of events and other related important dates Maintain files, both paper and electronic Provide administrative support to grievance/arbitration processes, WCB and LEAP Provide relief or backup support to other administrative staff, as required Process all incoming and outgoing mail (letters and general inquiry inbox) Assist with all other general office duties or duties related to this classification
Job Title
Administrative Assistant 1