Community Outreach Coordinator Location: Niagara Falls, Ontario (with potential travel) Reports to: Head of Marketing (Brandon Mimms) & Operations (Tope Akinwumi) About Tripshepherd Tripshepherd is redefining travel by creating authentic, locally-driven experiences that connect travelers with passionate experts, influencers, and hosts worldwide. We believe in transformational travel where exploration isnt just about visiting a place, but truly experiencing it, guided by those who know it best. Were a fast-growing, high-energy startup with a vision-driven culture we thrive on innovation, collaboration, and pushing boundaries. If youre excited about building a global network of creators and shaping the future of travel, this role is for you . What is a Co-Creator at Tripshepherd? A Co-Creator is any passionate individuallocal guide, influencer, or experience hostwho designs and delivers unique travel experiences on our platform. Theyre the heart of Tripshepherd, bringing authentic, memorable adventures to travelers worldwide. As Co-Creator Onboarding & Partnerships Manager , your mission is to find, onboard, and empower these creators, ensuring they have the tools, training, and community support to thrive on the platform. Key Responsibilities Co-Creator Recruitment & Outreach (Primary) Actively identify and recruit high-quality co-creators through social media, networking events, and direct outreach. Manage inbound applications and selectively onboard top-tier creators. Develop and execute outreach campaigns across Instagram, LinkedIn, and niche travel communities to drive sign-ups. Onboarding & Training Guide new co-creators through experience concepting, pricing, storytelling, and video content. Partner with marketing to equip creators with tools and strategies for self-promotion. Provide ongoing coaching and feedback to help co-creators refine and optimize their experiences. Community Engagement & Retention Foster a thriving co-creator community through webinars, virtual meetups, and localized gatherings. Implement engagement strategies (creator spotlights, feedback loops) to maximize retention and satisfaction. Identify churn triggers and proactively address creator concerns to retain top talent. Tracking & Performance Optimization Own key performance metrics, including: Number of co-creators onboarded per city Experience activation rate (how many creators successfully launch experiences) Quality benchmarks (reviews, engagement, revenue) Use data-driven insights to refine recruitment and onboarding processes. Work closely with product & tech teams to improve self-Cserve onboarding tools. Scaling & Growth Develop scalable onboarding materials, including training guides, self-serve tutorials, and community resources. Establish partnerships with travel influencers and niche communities to attract future co-creators. Align with Tope (Ops) and Brandon (Marketing) to match supply and demand in launch cities. Who You Are Must-Haves 25 years of experience in sales, influencer relations, community management, or a similar front-facing recruitment role. Proven track record of leading outreach campaigns and closing partnerships. Exceptional communication skills (written, verbal, and presentation) with the ability to engage across social media. Highly organized and comfortable with data analytics tools (Google Sheets, CRM software). Passionate about community-building and fostering long-term engagement. Nice-to-Haves Experience building or managing an influencer/creator network. Previous travel industry experience or a deep passion for immersive experiences. Familiarity with remote collaboration tools (Slack, Trello, Notion, etc.). Ability to speak multiple languages (a plus for global outreach). Ideal Candidate Attributes Charismatic & Persuasive You know how to sell an opportunity and get people excited. Sales-Driven & Results-Oriented You can convert outreach into successful partnerships. Community-Builder You thrive on engaging, supporting, and retaining creators. Metrics-Minded You analyze KPIs, iterate on processes, and optimize for success. Growth Mindset You embrace experimentation, learning, and adapting quickly. Why Join Us? Culture of Innovation & Impact Be part of a fast-moving, purpose-driven team that is shaping the future of travel. Travel Opportunities Visit launch cities and onboard co-creators in person. High-Impact Role Own a critical part of Tripshepherds growth strategy and make a visible difference. Startup Energy, Big Potential Work closely with leadership, grow quickly, and have the freedom to test bold ideas. How to Apply Were not just looking for a rsumwe want to see your approach to community building & outreach ! Apply with: Your rsum or LinkedIn profile. A short pitch or cover letter (no more than 300 words) answering: How would you find, recruit, and onboard co-creators for Tripshepherd? Whats one creative idea youd test to keep co-creators engaged long-term? Send your application to and let us know why youre the perfect fit for this role. Lets build the future of travel together. ????
Job Title
Community Outreach Coordinator