SUMMARY OF THE POSITION Person who, without having a diploma as a Community Worker or a Social Assistance Technician and within the limits of her/his skills and training, does work that is similar in nature and related to that of a Community Worker or a Social Assistance Technician. SPECIFIC FUNCTIONS Reporting to the Coordinator of Administrative Services at the CMC, the Welcoming Agent supports all new employees before, upon arrival and in the first 6 months of their start date as a CBHSSJB employee in the community. The welcoming agent will be in charge of the conception, development and implementation of a cohesive and complete community base welcoming and onboarding program for new CBHSSJB employees. Before the arrival in the community: Contact the new employees to provide information on the Welcoming Agent mandate; Discuss with newly hired employees to provide basic information prior to the first travel in Eeyou Istchee by explaining: o What life is like in Eeyou Istchee; o What to bring on their first trip (food, clothing, other essentials on the first trip); o How the move to the community works (MRD, steps to follow); o How does the CBHSSJB operate regarding the functioning of the transits/houses (and rules); ? Ensuring the new employees have a designated transit/house upon arrival; o Answer all other questions the new employees may have. Upon arrival in the community: Pick up key for the transit/house of the new employees; Meet and greet the new employees at the designated point of arrival in the community; Bring the new employees to their designated transit/house and help them unpack; Organize a short community tour to point out the important locations, such as CBHSSJB buildings, grocery store, schools, sports complex, etc. On the first day of work: Plan a meeting with the immediate manager to ''''meet and greet''''; Plan a visit of the workplace(s) and other buildings of the organization; Introduce employees to other employees of the team and community resources available to support them like: o Medical emergency contact persons in the community; o Police department; o Person in charge of transits or accommodation in the community in case of urgent problem in the dwelling; Provide new employees with CBHSSJB welcoming package; Answer all other questions the new employees may have. During the first month: Ensure the social, cultural and territorial welcoming of all new employees in the community by: o Organizing meetings or social activities such as hiking, biking, canoeing, movies, participation in community events, etc. so that new employees can create a support system (e.g., every Saturday). o Organizing and participating in cultural initiation sessions, in partnership with Nishiiyuu and local community resources; For the first week, plan quick daily check-in with the new employees; o For the next weeks of the first month, plan weekly check-ins to ensure the onboarding is going well and inform the new employees of the upcoming activities and community events; After the first month: Conduct an individual post-hiring debrief sessions with the new employees to support the continuous improvement of the welcoming agent initiative; Plan monthly check-ins with the new employees for the first year; Additional Responsibilities* Identify and communicate information to all CBHSSJB employees about community events, workshops and trainings that employees can attend during the week, evenings and the week-ends. o Accompany new employees to events to make sure they feel welcome to join community events.* Purchase, ensure maintenance and implement a renting system for recreational equipment that will be put at the disposition of CBHSSJB staff such as bicycles, canoe, kayak, snowshoes, cross country skis, etc.* Assist the management team in the planning of events for the staff (e.g., Christmas party, picnics, BBQ, appreciation staff days)* Collaborate with Nishiiyuu to give the historical co REQUIREMENTS Education: * High school diploma. Knowledge and Abilities: Knowledge of Cree culture and social/health issues in Eeyou Istchee; Ability to communicate with people, to run interviews and to establish and maintain a ''''helping relationship with new employees''''; Reading and comprehension proficiency; Initiative, dynamism and sense of responsibility; Must show initiative, be dynamic, exhibit responsibility and professionalism; Ability in the identification and analysis of the clientele needs; Demonstrated experience in adapting and implementing activities for the clients; Ability to work in collaboration with all colleagues; Possess leadership skills in working with individuals and groups; Excellent communication skills, both written and oral; Excellent client-facing skills; Solid organizational skills including attention to detail and multitasking skills; Strong working knowledge of Microsoft Office, Outlook, TEAMS. LANGUAGE* Fluency in Cree and English;* Fluency in French is an asset. OTHER* Selected applicants may be asked to successfully complete a skills assessment that will evaluate their reading and comprehension proficiency and also their computer competencies.* Must be willing to work outside regular working hours to attend community activities with new employees.* Must have a valid driver''''s license.
Job Title
SOCIAL AIDE - Welcoming Agent (S-2425-1352)