Turn Warm Inquiries Into Successful Sales! Zuma is looking for an Inside Sales Representative to handle daily inbound inquiries from customers who discover our lift equipment online. Were a leading dealer of forklifts, boom lifts, scissor lifts, telehandlers, drop-deck trailers , and moreserving clients across Canada and the USA. If youre a natural at building rapport, guiding buyers through product options, and closing deals over the phone and email, wed love to meet you! What Youll Do Engage Warm Leads: Respond to phone calls and emails from potential customers whove found our online listings and ads. Listen to their needs and recommend the right piece of equipment. Close Sales via Phone/Email with Occasional Onsite Sales: Conduct the majority of your sales conversations via phone and email. This is not a cold call position . Occasionally meet local customers at our Chilliwack location for in-person viewings or demos. Provide Expert Guidance (With Training Provided): Learn the specifics of our product linesforklifts, boom lifts, scissor lifts, telehandlers, drop-deck trailers, etc. Use your knowledge to answer customer questions, compare models, and finalize deals. Maintain Organized Workflows: Keep detailed records in our CRM, tracking leads, follow-ups, and completed sales. Collaborate with our service and parts departments to ensure a smooth customer experience. Contribute to Our Team Success: Work with our marketing team to share feedback on lead quality and common customer inquiries. Help refine our internal workflows by offering suggestions based on daily interactions. What Were Looking For Inside Sales Pro : 3+ years in phone/email-based sales, sales call center, or inside sales roles preferred. Excellent communicator, able to quickly build rapport with diverse customers. Customer-Centric : Genuinely enjoys helping customers find the right product for their needs. Listens actively and provides clear, tailored recommendations. Organized & Tech-Savvy : Proficient in CRM software; comfortable handling multiple leads simultaneously. Strong follow-up skillsno lead slips through the cracks. Eager to Learn Equipment Specs : No specific heavy equipment background required; we provide product training and sales/workflow support. Willingness to dive into technical details about lift equipment is a must. Team-Oriented : Collaborates well with marketing, service, and parts departments. Thrives in a supportive environment where feedback and improvements are encouraged. Why Join Us? Established & Trusted: With over 20 years in the industry, weve built a strong reputation and loyal customer base across North America. Youll be selling in a niche market where customers often prefer our expertisegiving you a more captive audience and an immediate edge in every conversation. Warm, Inbound Leads Primarily: Prospects regularly reach out after seeing our online listings and ads, so you can focus on closing deals rather than cold calling. High-Earning Potential: Pay Structure with the opportunity to earn $100,000 to $140,000 and more annually. A 3-month guarantee provides peace of mind while you ramp up. Comprehensive Training: We offer in-depth product and sales workflow training, ensuring you have the confidence and knowledge to effectively sell our range of equipment. Diverse Product Range: From forklifts to boom lifts, scissor lifts, telehandlers, and trailers , youll address a variety of customer needs and challenges. Collaborative, Growth-Oriented Environment: Be part of a close-knit team that values integrity, respect, and continuous improvementwhere your feedback and contributions matter. Ready to Excel in Inside Sales With ZUMA a Growing Equipment Dealer? Apply now by submitting your resume and a brief cover letter. We look forward to hearing how your inside sales expertise can help us continue delivering top-notch lift equipment solutions!
Job Title
Inside Sales Representative – Construction Equipment