Join Insort Shaping the Future of Food Safety and Quality! Insort is a global leader in developing and manufacturing highly innovative, sensor-based sorting and monitoring equipment for the food processing industry. Our cutting-edge technology enables food processors to achieve new levels of safety, quality, and efficiency. Headquartered in Austria, with a U.S. sales and service subsidiary in Turlock, California, we are rapidly growing our presence across North America. To support our expansion, we are looking for a Field Service Technician based in Prince Edward Island or New Brunswick , Canada to join our North American team. Your Start at Insort: Following a comprehensive training period on our machines and technologies, both in-house and at customer sites, you will play a key role in the commissioning, servicing, and support of our sensor-based sorting solutions. About the JOB: Installation & Commissioning: Independently install and set up Insorts advanced sorting and monitoring equipment at customer facilities. Service & Maintenance: Perform routine maintenance, upgrades, retrofits, and repairs on existing systems to ensure optimal performance. Customer Training & Support: Conduct operator and maintenance training sessions and provide technical guidance to customers. Diagnostics & Troubleshooting: Analyse and resolve issues related to mechanics, sensors, electronics, and software, in close collaboration with internal technical teams. Technical Documentation: Prepare detailed commissioning, service, and performance evaluation reports. Field Insights & Feedback: Provide technical input on new developments and relay feedback on existing equipment to improve product performance. Remote Support: Assist customers with troubleshooting and problem resolution via remote support when not on-site. About YOU: Education: Technical diploma, college, or university degree in electrical engineering, mechatronics, or a related field is an asset. Technical Expertise: Background in equipment manufacturing, field service, optical sorting, or food processing. Hands-on Skills: Experience reading electrical schematics and troubleshooting electrical and mechanical systems. IT Knowledge: Strong understanding of IT connectivity, remote diagnostics, and software troubleshooting. Communication: Excellent written and verbal communication skills, with the ability to train and support customers effectively. Work Ethic: Independent, structured, and solution-oriented with high-quality standards. Team Player: Works well independently and collaboratively, sharing knowledge and best practices. Travel Flexibility: Willingness to travel 40-50% across North America, with occasional trips to Europe for training. Our OFFER: Exciting & Dynamic Work: Be part of an innovative, fast-growing company shaping the future of the food industry. Cutting-Edge sustainable Technology: Work with high-tech sensor-based sorting solutions. Comprehensive Training: Extensive onboarding and continuous learning opportunities. Career Growth: Strong emphasis on personal and professional development. Global Perspective: Work with international teams and travel across North America and Europe. Excellent Benefits: Medical, dental, and vision plans, as well as per diem allowances for travel. Additional Details: Work Schedule: 40 hours per week, Monday-Friday, with flexible hours typically between 6:00 AM and 6:00 PM. Overtime and occasional weekend work will be required, depending on the work schedule and service demand. Compensation: Competitive salary of $70,000$80,000 per year (base salary) plus overtime. Remote work: This is a remote work position. Work from your home office to support our North American Customers remotely on non-travel days. Vacation Time: 15 days of paid vacation (3 weeks). Interested? Join us and become a key part of our innovative team driving advancements in food safety and quality. We look forward to your application!
Job Title
Field Service Technician