Job Requisition ID # 24WD84172 Position Overview Our User Experience (UX) team creates award-winning software for the media & entertainment industries used for 3D modeling, animation, rendering, VFX, film finishing, production management, and more. You will report to the VP of Production Management & Platform and lead a team of talented experience designers. You will be at the forefront of leading design for the next generation of cloud-based solutions and services for Film, TV, and Game production workflows. We are looking for an experienced and results-driven User Experience leader who can inspire great work, nurture talent, and bring people together in the creation and evolution of best-in-class experiences customers love. The role requires a strategic mindset, proven leadership experience, and a passion for promoting design thinking to drive alignment, innovation, and contribution to product strategy. In this role, you will be accountable for delivering high-quality UX outcomes that solve user problems and create value for the business, advocate for the customer perspective and influence the decision-making and direction of the organization. You will also build and maintain strong relationships with internal and external partners, clients, and users and represent the UX voice and vision in various forums. You will define and align the UX strategy with the business goals, customer needs, and market trends across the Production Management and Platform portfolio and collaborate with other executives, stakeholders, and teams to ensure that the UX strategy is consistent, coherent, and impactful across all touchpoints. You establish and communicate the UX vision, mission, and values that guide the UX culture and practice within the organization. As a forward-thinking and innovative executive, you will spearhead the development of experiences that maximize user engagement, are seen as a differentiator for products and platforms, and create value for the business. You keep up with the latest trends in UX design but also look to set new trends and leverage modern technologies to innovate and build the best experience for customers. The ideal candidate will ensure a strong point of view and execution excellence resulting in a cohesive, modern experience. You understand how to balance tactical and strategic design priorities effectively. You possess solid negotiation and consensus-building skills needed to secure cross-discipline leadership alignment. You know how to foster and develop a healthy team, establishing an excellent design practice. This is a hybrid/remote position with most of the team in Canada and New Zealand. Travel up to 15% domestic and international. When applying please include your resume and updated portfolio + password. Responsibilities Represent the UX function in the Platform and Production Management product leadership group, owning the experience for these products. As the lead of UX for Production Management & Platform, you advocate for customer-centric and dynamic experiences. Comfortable with ambiguity and building from the ground up, and can convert concepts into thoughtful, design-driven plans. Drive your UX team to articulate a design vision and evaluate alternate design approaches, considering the cost of implementation and the value to customers. Collaborate cross-functionally with product management, engineering, and other design disciplines ensuring a frictionless product development process and high-quality outcomes. Inspire world-class designers and facilitate a positive design culture through coaching, mentoring, collaboration, and vision-setting. Be the voice of the user and the customer in equal measure to tell stories of value for the Entertainment & Media Solutions platform. Promote a culture of rapid iteration based on insights gleaned from customer research and data analytics. Be a thought leader, staying informed of emerging media and entertainment technologies and trends to deliver an industry-leading customer experience. Collaborate with a cross-functional team to solve complex business problems while removing ambiguity, building consensus, and gaining influence. Infuse the culture with a design thinking mindseta creative approach to solving business, product, and user problems. Minimum Qualifications 15+ years of experience in professional UX design or related field. Bachelors or equivalent work experience; Masters in HCI or related field preferred. 5+ years of experience managing a team with multiple design disciplines including UI, UX, User Research, Content Design and Strategy, Analytics, etc. Experience designing SaaS data applications and/or services- knowledge of modern practices, mobile, web, and platform technologies. Excellent facilitation, negotiation, and relationship-building abilities. Strong written, presentation, and verbal communication skills. Top-notch design-thinking skills to facilitate the creative process. Thrives in a dynamic environment while fostering a culture of continuous learning and experimentation. Exceptional leadership skills with a history of mentoring, recruiting, and growing teams. Ability to influence and drive vision across the organization. Experience across UX research methods and tools, design principles and tools, testing methods/tools, metrics and analytics, UX trends and best practices, strategy, and agile methodologies. Preferred Qualifications Experience with media and entertainment products such as asset management and project management solutions. Experience working with 3D design, visualization, or animation software. Experience with feature film or game development pipelines. Familiar with established and emerging technologies used in VFX and Games development. Experience using Flow Production Tracking, Flow Capture, Maya, or similar competitive applications. #J-18808-Ljbffr
Job Title
Senior Director, Experience Design, Platform and Production Management (PMP)