AWS/CES is seeking a Warranty Specialist for a Motorcycle client in Toronto, ON Location: Near Toronto, ON Schedule: Temp to Hire/ Full time Must be fluent in French Position Overview: As a Warranty Specialist, you will evaluate and process warranty claims while providing technical support across Canada as needed. This role combines technical expertise, hands-on motorcycle experience, and exceptional customer service skills. Key Responsibilities: Warranty Claims: Evaluate and process warranty claims in alignment with company policies. Technical Analysis: Analyze technical data to validate warranty cases. Collaboration: Work closely with dealerships and service centers to resolve claims promptly. Technical Support: Provide expert support to clients and internal teams across Canada. Record Management: Maintain accurate documentation of warranty evaluations, approvals, and rejections. Process Improvement: Contribute to the development and optimization of warranty processes. Travel: Travel as required to support evaluations, deliver training, or address onsite concerns. Qualifications: Certification: Master Technician certification or degree in Automotive Technology. Experience: Hands-on experience with motorcycles is mandatory. Tier 1 or OEM experience required. Technical Knowledge: In-depth understanding of automotive systems and motorcycle mechanics preferred. Skills: Strong problem-solving abilities, excellent communication, and a customer-focused mindset. Language: Must be fluent in French. To Apply: Please submit your updated resume to
Job Title
Warranty Specialist