Weve partnered with a family-owned business thats been around over 60 years in the retail and souvenir space. Having recently been acquired, they maintain the same focus on their employee and customer experience. Their goal is to provide gifts and souvenirs that preserve memories for a lifetime.Were on the hunt for a dynamic and detail-oriented Sales Coordinator to join their growing team! This role is made for individuals who thrive in fast-paced environments and have experience in data entry, invoicing, and managing client relationships. As the backbone of our sales operations, youll play a key role in ensuring seamless communication, efficient processes, and exceptional customer service.REWARDSCompetitive base salary of 60-65k CADComprehensive benefits package with medical, dental, and vision with direct 401(k) contribution.Paid time offOpportunity to be part of a successful, collaborative, and growth-focused team.REQUIREMENTSExperience with ERP systems (NetSuite, SAP)Data entry experience preferredStrong customer service experience preferredStrong written and verbal communication skills.Ability to follow up effectively and stay organizedA consultative and empathetic approach to customer needs.Ability to adapt in a fast-paced, results-oriented environment.RESPONSIBILITIESAccurately process and manage order entries, ensuring all details are correctly recorded.Prepare, review, and issue invoices in a timely manner.Coordinate with internal teams to ensure smooth order fulfillment and delivery timelines.Support the sales team with administrative tasksAct as a primary point of contact for customer support, resolving issues and ensuring client satisfaction. Emerge is committed to being an equal-opportunity employer. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply.
Job Title
Sales Coordinator