DUTIES AND RESPONSIBILITIES Offering exceptional customer service at our counter and over the phone Responding to inquiries and processing incoming calls and orders Contacting current customers and identifying new products and potential up-selling Entering orders into the system Purchasing materials for customers Sourcing materials for customers when currently not in stock Providing product information, pricing quotations, and follow-up on quotes Offering technical expertise on products to purchasers Developing and maintaining positive customer relationships Counter Sales and handling returns as required Picking Priority orders Closing orders and stocking bins Keeping counter and sales area clean Merchandising and showcasing product Other duties as required SKILLS AND COMPETENCIES Exceptional customer service Ability to develop long term relationships and generate referrals from your customers Strong communication skills Impeccable organizational skills with high attention to detail Time management & multitasking skills to serve several customers at the same time Excellent computer skills (Word, Email, etc.) Self-motivated; able to function effectively both independently and as a member of a team Proven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION Minimum grade 12 education required Candidates should possess a strong work ethic and desire to learn and succeed Post-Secondary courses in Plumbing or Heating are considered an asset Skilled in serving and negotiating with institutional and industrial purchasers, plumbing contractors, and the public Minimum 1 year knowledge of the plumbing and heating industry #BP01 Education Required High School Diploma or better in Other
Job Title
Counter Sales