Express Employment Professionals is hiring an Operations Associate on behalf of our client, a leading animal feed provider within Lethbridge. The right candidate will take on this customer service centered role, to assist with the company growth and overall success of the team. Job Duties/Responsibilities:Inside Sales responsibilitiesCustomer Service is a huge part of your role, you will be working directly with customers.60% of your day will be in the office, while 40% of your day will be in the warehouseMaintaining up to date knowledge of the companys service offeringsBuild ongoing relationships with customersProviding support to the outside sales forceEnsuring accurate, timely order processing through the computerized order processing systemReceiving and shipping all materials and products in an accurate and timely mannerPick and prepare sales orders for outbound shipmentOrganize and maintain all applicable records and files Qualifications/Experience:2+ years of experience working in a customer service setting.Forklift experience is an assetWorking knowledge of beef/dairy nutrition and industry needs is an assetAbility to lift 50 lbsSelf-motivatedIndependent and self-drivenInterest in customer satisfaction and desire to provide excellent service alwaysAbility to multitask in a busy office environment while maintaining professionalism at all timesBasic understanding of Microsoft Excel/ spreadsheetEnthusiastic and exhibits a positive attitude and desire to succeedExcellent communication skills both written and verbalAnalytical and problem-solving capability Additional Information:Work hours: Monday to Thursday, 7:30 AM to 4PM and Fridays 7:30 AM to 2-3PM (depending on workload).Full benefit package, RRSP matching.Must pass a Criminal Background Check
Job Title
Operations Associate