Summary:As a Deployment Field Technician, you will be responsible for completing various installations for our clients, including but not limited to POS systems, desktops and laptops, server and network equipment, etc., as well as completing site surveys and other administrative tasks as required.Must have a vehicle.Key Accountabilities:Completing onsite activities within a timely and efficient manner, ensuring that communication is maintained with Soroc Project Managers as well as external clients.Follow documentation precisely and report any issues to the appropriate escalation contact in a timely manner.Complete required paperwork accurately and submit to Soroc Project manager upon completion of activity.Qualifications & Competencies:CompTIA A+PDI+, MCDST, Network +, Server+, CCNA certifications an assetExperience connecting/supporting desktops, servers, and network equipment, preferably in the financial and/or retail environmentExposure or knowledge of POS systemsExposure to general networking protocolsExperience using power tools such as a hammer drill, electric screwdriver, and screw gunsExperience using and installing software and migrating user data, and providing support for common softwareExcellent written/oral communication skills, high quality customer service, highly professional behavior and attention to detail are essentialAble to work independently and as part of a teamAbility to travel to different locations with your own vehicleAccess to computer or laptop to receive communications and access to printer for documentationAble to work during business hours or after hours as requiredComfortable with heights of approximately 1-20 feet with proper safety equipmentAdditional Desirable Skills:Experience in installing wall mounted TV/monitors, digital signage, media players A/V cablingExperience drilling holes into counters
Job Title
Deployment Field Technician