CA EmploymentAlert | Senior Operations Manager
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Job Title


Senior Operations Manager


Company : Soul Foods Group


Location : Ottawa, Ontario


Created : 2025-01-18


Job Type : Full Time


Job Description

Market Coach, KFCSoul Foods Group Ottawa Ontario, Canada (On-site)Location: OttawaSalary: Competitive package to include salary, car allowance, bonus, and benefits Closing Date: February 09, 2025Soul Foods Group comprises almost 400 restaurants and stores including KFC, Taco Bell, and Starbuckscurrently operating in the UK and Canada employing over 7,000 employees. Soul Foods Group is committed to providing people with growth opportunities and making a difference in peoples lives and communities through great-tasting food and coffee.Soul Restaurants Canada, part of the Soul Foods Group, comprises over 230 restaurants and stores including KFC, Taco Bell, and Starbucks brands. Employing over 4,000 employees, the business continues to grow through acquisition and development.As we continue our growth journey, we are excited to announce a career opportunity at Soul, as Market Coach, KFC.Reporting to the Brand Leader, the Market Coach, KFC will lead the KFC Operations Leadership Team to deliver best in class guest and team member experiences and Soul financial objectives. The successful candidate will coach 3-4 Area Managers with an overall Store portfolio of approximately 25-40 stores across the system.As the Market Coach, KFC your accountabilities will include:Creating a culture and environment aligned with Souls family values, that places personal, team and business growth at the heart of everything you doChampioning Souls and KFCs vision for the brand, while ensuring alignment and consistency amongst the regionsActively participating in managing the day-to-day relationship and engagement with the KFC brand team, building confidence in Soul as a preferred operating partnerCoaching and mentoring Area Managers to execute consistently against KFCs brand standards and the companys requirementsMeeting or exceed Souls annual operating plan (AOP)Providing thought leadership and partnership to the COO and the Soul Leadership Team to maximise brand performance and growth within Souls portfolio of brandsDemonstrating analytical and strategic capability to ensure the continuing growth of Souls KFC restaurants and team members Stakeholder engagement and management at all levels of the organizationAs an ideal candidate you will ideally have:3-5 years experience in an Area Manager role or equivalentStrong commercial skills & business acumen, with excellent literacy, numeracy skills and communication skillsExcellent coaching skills that can achieve results through the team in a collaborative fashionA proven ability to influence thinking and direction at every level underpinned with analytical prowessBe an energetic person with strong interpersonal skills which include your ability to communicate effectively, work collaboratively, undertake business analysis, and leverage business acumen to provide strong coaching and influence on your teams and peersPossess a full driving license and have your own vehicleAble to be 75% of the time in the field and travel overnight when requiredRelocation assistance maybe considered for the successful candidateIf this is sounding like a career opportunity that excites you, then we are looking forward to receiving a copy of your resume with a cover letter to Foods Group encourages applications from all qualified candidates. Soul Foods Group is an Equal Opportunity Employer