Voted a 5-Star Mortgage Employer Marathon Mortgage Corp. (MMC) is a growing Canadian mortgage finance company whose success is predicated on its ability to provide competitive mortgage products, mortgage interest rates and reliable service for its borrowers and broker partners. Marathons clear aim is to be a formidable presence in the mortgage market by mass-distributing and mass-marketing competitively priced mortgage products while delivering an exceptional service experience. MMCs work environment is centered on its people to ensure they are valued, respected, and where balance, camaraderie, collaboration are the minimum watermarks. MMC is an empowering environment where people are measured by their performance and left to their talents to flourish.Job OverviewThe introduction of the Account Manager, Broker Concierge role in 2024 has been well received by the marketplace. Marathon is looking to expand and augment that strategy. This is a hybrid role responsible for supporting sales growth by cultivating relationships. The ideal candidate possesses strong residential mortgage underwriting experience and may be an individual who is currently a mortgage underwriter who is looking to develop their career while leveraging their underwriting background.Training:This role may require 8-12 weeks of training with our underwriting department to maximize success before making the transition to the role. This may include underwriting files and reviewing supporting documentation during this period.Account Managers Job Responsibilities:Perpetuate a culture of collaboration and execution.Promptly respond to varying queries in a timely and accurate way.Maintaining a polite, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Facilitate/coordinates sales presentations.Proactively takes ownership of an outreach program.Locates or proposes potential business opportunities by working closely with potential partners (largely mortgage brokers) and staff.Manage mortgage broker onboarding process.Sales and Marketing support which can include being a key contact person for strategic relationships, gathering competitive information, assembling product knowledge synopsis, database updating, rates sheets, and the like.Working with staff and mortgage brokers to support Broker Portal inquiries and requests, generating key reports and distributing to management and key staff.Discovers and explores business opportunities to build a strong pipeline of growth.Enhances organizations reputation by accepting ownership for accomplishing new and different requests.Provides market feedback to the Company leadership regarding competitive offerings, prospect needs and to provide an accurate pulse of the market.Performing other duties and assist with special projects, as required.The role in rare circumstances may entail daily travel to and from accounts, events, and the like. At times travel may be overnight to farther reaching locations.Qualifications / Skills:Proficient with Microsoft tools such as Teams, Excel, Power Point, and WordClosing skillsMotivation for salesSales planningSelling to customers needsPresentation skillsHigh Energy levelMeeting sales goalsProfessionalismEducation and Experience Requirements:A minimum of 3 years of consecutive (and current) mortgage underwriting experience viewed as a strong asset.Deep knowledge of mortgage insurer products and policies.Post Secondary Education preferred. Experience with mortgage broker channel viewed as an asset.Mortgage Agent/Broker License an asset.The role offers a very competitive base salary along with a solid benefits package.
Job Title
Marathon Mortgage Corp. | Account Manager, Broker Concierge