SUMMARY:Merchandises and provides superior customer service. Maintains efficient flow of merchandise from the receiving door to the sales floor, experts in product inventory.DUTIES & RESPONSIBILITIES:Merchandising• Organize backroom product and follow Backroom Inventory Management (BIMI) processes• Uses PDT and MMS Systems to perform daily tasks (Eg. Cycle Counts, Labels, Signage,etc.)• As directed, manage Exit Strategy and Product Return (this includes the weekly coordinating withthe BBM/ CM/ or Cosmetic Merchandiser to complete the cosmetic exit strategies and inventory to be recovered from Vendors in the Cosmetic Morgue)• Ensures signage and talkers are printed then take part in execution, including flyers, corporatemarkdowns, and labels• Expert in assigned areas of product inventory, product placement, expiry dates, promotion,etc.• Maintains Store Standard pertaining to image and trends in store• Ensures product displays are consumer focused and “shoppable”• Works with the local food and beverage vendors to ensure proper process adhered to in regards to on the floor merchandising support in upholding a customer friendly environment• Completes daily reports in regards to inventory correction and on the floor merchandisediscrepancies researched and completed with appropriate shareholders (holding tank, cost anomaly)• Protects assets in merchandise packaging repairs, where applicable, and couponing for saleversus damage out and reviews all damages and informs FSM to any opportunities to educate andimprove Total LossReceiving• Receives merchandise including Distribution Centre, seasonal, and DSD deliveries in accordancewith the receiving policies and procedures• Maintains a neat and organized backroom according to principles of backroomorganization• Ensures proper documentation is completed with respect to the receiving andreturn of goods• Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality andstandards associated with perishable items as per the Store Standards• If Post Office on site, regular coordinating with Post Office Manager to ensure incoming andoutgoing mail are handled in a timely and secure mannerCustomer Service• Clean image to the customers in accordance with uniform policy and dress code guidelines (eg.approved uniform and name badge, clean appearance)• Takes initiative to acknowledge and assist customers in the aisles• Answers inquiries regarding location of product, rainchecks, PC OptimumGeneral• Complies with all health and safety regulations• Complies with all Store Standards• Complies with loss prevention policies and procedures and ensures they are executed throughoutthe store• Perform other duties as required including Cash dutiesQUALIFICATIONSPlanning, Judgement and Decision Making• Balance of teamwork and efficiency in merchandising and receiving to meet store and customerexpectations• Efficiency, organization and neatness• Copes with changing situations on the sales floor• Cash responsibilities (if applicable) require accuracy and efficiency in processing the customerorder to meet store and customer expectationsExperience• Some computer and register skills• Well organized with ability to record keep• Detail oriented• Ability to work independently• Self-motivated• Ability to function as part of the team in a fast paced environment• Commitment to providing superior customer service• Effective verbal and written communication skillsWORKING CONDITIONS• Ability to work flexible shifts which may include nights and weekendsPHYSICAL REQUIREMENTS• Ability to lift up to 50 pounds• Ability to climb ladderThe above statement reflects the general details considered necessary to describe the principalfunctions and duties as required for proper evaluation of the job and shall not be construed as adetailed description of all the work requirements that may be inherent in the job.
Job Title
Merchandiser - Coventry Hills (Full-time & Part-time Available)