Conair Consumer Products ULC is a privately owned company and part of Conair LLC, a global organization operating in more than 120 countries. Located in Woodbridge, Ontario and offices in Montreal, Quebec, we are a leading beauty care and small kitchen appliances company that service the retail and professional markets in Canada with brands such as Conair, Cuisinart, and BaBylissPro. The Position: We have an exciting opportunity for a Key Account Manager - Amazon. If you are looking for an opportunity to join a thriving, dynamic organization with an entrepreneurial spirit and an action-oriented culture, this role is perfect for you.The Key Account Manager - Amazon will develop, grow, and maintain a strong working relationship with Amazon to drive incremental sales through innovative marketing programs in conjunction with the Beauty, PRO Beauty, and Culinary teams. Responsibilities: Manage the Amazon account for Canada through effective planning, maintaining strong relationships, and identifying opportunities for new sales and growth for our PRO Beauty products.Achieve monthly, quarterly, and annual sales targets.Compile and upload all new SKUs (and revisions) while maintaining Amazon master listing.Manage all aspects of new product introductions including Pre-Sell, VINE, and Born to Run programs. Ensure all marketing initiatives are supported with adequate inventory.Provide weekly/quarterly/monthly performance analysis and reports to support sales, marketing, and logistics. Provide monthly SKU forecasts to the planning team for updating in SAP IBP forecasting system.Work with the PRO Beauty marketing team to ensure that new products are added to Amazon.ca and Brand stores in a timely fashion.Work with the marketing team to develop best in class PDP and A+ content for all applicable products.Ensure all on-line copy is accurate and updated - maximizing SEO key words.Verify that listing details, images, and videos are accurate and up to date, and adjust as required.Provide analytical support for the business by identifying new and missed opportunities.Review weekly orders and manage logistical issues by working closely with Conair customer service and shipping departments.Provide weekly updates, including: POS highlights, inventory status/issues, and new opportunities.Work with the Amazon Vendor Manager, vendor support team, and advertising team to grow the business and resolve issues as they arise.Update promotional program POS on a monthly basis (e.g. best deals, DOTD, lightning deals, coupons) to ensure accuracy with accounting department deductions.Investigate all customer chargebacks and submit applicable case logs.Create and implement Amazon Ads (Sponsored brands, Sponsored products, Sponsored Display) in Vendor Central to ensure maximum ROAS within approved budgets.Minimum Qualifications:Bachelors Degree or College Diploma, preferably in Business/Marketing.Minimum 5 - 7 years experience as a Key Account Manager or similar role.Experience with Amazon account management.Experience with Amazon Vendor Central including AMS advertising and store portal analytics, case log management, and new item listing.Strong understanding of e-commerce and digital sales/marketing.High degree of commitment to relationship building and customer satisfaction.Strong time management skills and ability to handle multiple requests and deadlines effectively.Strong analytical, critical thinking, and decision making skills.Strong attention to detail and accuracy.Excellent interpersonal, communication, and presentation skills.Ability to work independently within a team environment.An entrepreneurial spirit. Proficient in MS Office (Word, Excel, PowerPoint) and SAP.What we offer:We offer a hybrid-working environment and an attractive compensation package including extended health benefits, life insurance, and a defined contribution pension plan. Please forward your resume and cover letter to:
Job Title
Key Account Manager - Amazon