This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand multi-modal network, and youll be one of the pioneers shaping this transformation.As a Technical Product Manager, you will leverage your expertise in software engineering, computer science, and technical collaboration to drive product development and planning through the product life cycle. You will be responsible for the success of the product, from defining the overall product roadmap to specifying technical requirements, ensuring successful delivery to the market, and managing the end-of-life process. This role requires close collaboration with customers, engineering, IT/security teams, marketing, sales and operations to create innovative and robust product solutions.Your day-to-day responsibilities will include:Effectively translating the product vision and roadmap into technical product requirements and feature specifications, including system workflows, supported use cases, wireframes, and user interface designsCollaborating with engineering teams to gain a deep understanding of technical architecture and algorithm design, ensuring product requirements align with system capabilities and scalabilityWorking with with IT teams to support infrastructure planning, security reviews, and technical risk assessments related to the productDriving data-driven market analysis, technical product strategy and definition, business case, competitive analysis, partner interaction, and customer management related with the productTraveling to meet with clients and partners to experience and observe current, future, and competitive deployments to gain a direct understanding of product needsWorking alongside Scrum Masters in a Technical Product Owner capacity to plan out sprints and resource allocations in an agile development environmentPartnering with customer success to support client training, onboarding, feature adoption, and managing a feedback loop to inform the product backlogBuilding and maintaining a data-driven product backlog, continuously gathering market input from customers, sales, and competitive intelligence to prioritize features and improvementsCommunicating technical feature delivery milestones to sales, marketing, and client success teams, ensuring alignment and readiness for new capabilitiesProviding product demonstrations to key client stakeholders, together with the revenue team and solutions engineeringYour Playground:Our end to end solution consists of:Passenger Mobile AppsDriver Mobile AppsOperator DashboardsRobust CRM for Profile ManagementProprietary and patented back end algorithmsAdvanced Mapping Engine, and Internal tooling and data pipelinesArtificial Intelligence platformsRequired qualifications and experience:Degree in Software Engineering, Computer Science, or a related technology field3+ years of experience in software development, technical product management or similar role in a SaaS environment, ideally, in B2B industriesSolid understanding of software development practices, system architecture, and integration with ITPrior customer-facing / B2B product experience with a heavy focus on user experience design and wireframing is highly preferredExperience working with cross functional teams in an agile environmentStrong communication skills with the ability to manage multiple projects and align deliverables to strategic goalsWilling to travel at least 10% of working time, as requiredPreferred qualifications and experience:Experience in a fast paced, rapidly growing startup environmentExperience with project management and product planning tools like JIRA and RoadmunkFamiliarity with technical security standards and compliance frameworksExperience with AI platforms and LLMsCompensation and benefits:Base Salary: $90K - $120K + performance-based bonus + stock optionsWork-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress codeBenefits Plan: Medical, dental, prescription, life/health spending accounts and moreWork Environment: Located in KWs most desirable work space in the heart of Uptown WaterlooCommuter Program: Complimentary rides to and from work in Waterloo RegionWho we are:on-demand transit. Public transit agencies and fleet operators use RideCos cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States. Our marquee clients include Philadelphias SEPTA, Los Angeles Metro, San Antonio Metro, and Houston Metro.RideCos software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industrys best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.RideCo is proud to be an equal-opportunity employer. We hire the best talent and strive to build a meritocratic culture. In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. #Li-Hybrid
Job Title
Technical Product Manager