At Bumper to Bumper, we offer challenging and rewarding career opportunities and are proud to be Canada’s leader in the distribution of automotive parts, tools and equipment to the automotive aftermarket. Our culture is built on professional excellence, collaboration, innovation, and entrepreneurialism. We provide the tools and opportunities to help our people develop to their full potential. You will be accountable for the overall direction, planning and execution of all store related activities including financial results, customer satisfaction, safety, and employee engagement. You will coach, mentor, train and retain a knowledgeable team of people while providing excellent customer service by ensuring customer needs are met, complaints are resolved and service is quick and efficient.What we can offer you:A competitive salaryComprehensive benefits and employee assistance program accessible.A generous employer contribution to the pension plan.Complete insurance coverage.Employee discounts on automotive products.Career development opportunitiesWork in a dynamic work environment you’ll be able to expand your skillsImportant for you to know:Workplace location: 1220 A Waddington Dr, Vernon, BC V1T 8T3Work hours: 40Weekly basis: Monday to fridayYour main responsibilities:Strategic planning and execution to enhance the profitability, productivity and efficiency of the store including resource planning, budget development and managing efficienciesIncrease business by developing and enhancing relationships with new and existing customersResponsible for P&L, profitable sales growth and attaining store monthly, quarterly and annual performance objectives and continually identify and implement improvements to improve productivity and profitability; Analyze daily and weekly reports to identify issues, find resolution to problems, ensures improvement plans are developed and executed.Liase with all internal departments in supporting promotions, regional sales teams, flyers, SPIFFs, planograms, sponsorships and all key marketing campaignsMaintain service level requirements to customers, handle customer complaints effectively and call on customers as requiredComplete monthly internal store audits and participate in senior leadership audits of stores.Determine staffing requirements based on store needs. Identify opportunities to improve staffing utilization and manage overall payroll costsMaintain strict inventory controls (including cycle and full inventory counts) on all product movements inbound and outbound to minimize product shrinkageContinually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitabilityCoordinate facility maintenance, execution of standard operating procedures, security and distribution of goodsEnsure housekeeping, branding, product merchandising, cleanliness, safety, health and environmental compliance is included as part of everyday activitiesProviding support for the collection of Accounts Receivables of their store’s customersLead and manage a high performing team, including recruiting, hiring, on boarding, training, motivating, recognizing, and managing performanceCoach, mentor, train and retain a knowledgeable teamEnsure compliance with provincial legislation and all established company policies and proceduresSell and support a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.Develops relevant industry expertise to understand local market trends, customer opportunities, competition and build strong community relationships.Schedule workforce to ensure business and customer needs are metEssential qualifications:Previous Store Management experienceGeneral business acumen, including understanding of P&Ls, key drivers and reportsProficiency in Microsoft Office – Word, Excel, Outlook, PowerPointA valid driver’s licenseAbout Bumper to BumperBumper to Bumper fosters and welcomes diverse teams and ideas: ideas that are new, different, and game-changing. We aim to build a culture where difference is valued, every team member has a seat at the table, and all voices are heard. It is thus our mission to attract and cultivate diverse perspectives by empowering our people to bring their authentic selves to work every day. We are committed to continuous improvement, and a diverse and inclusive workplace for all. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Accommodations are available upon request for candidates engaging in the interview process.
Job Title
Store Manager