TruStone Receptionist Location: In person - Mississauga, ONTruStone is looking to hire a Receptionist to join our team!About usTruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships. We are an MGA (Managing General Agent), an intermediary contracted by insurers to operate on their behalf to facilitate sales and support of life and health insurance and investment products by independent, contracted and licensed insurance advisors. With an emphasis on training, marketing, and technology, TSF is continually innovating to provide the highest level of service possible for our advisors.TSF is proud to cultivate and sustain long lasting relationships with our advisors, employees, and suppliers. Why pursue this opportunityPlay an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.Have your voice heard - with a fresh perspective, we welcome those that can highlight opportunities for improvement. We encourage creative and innovative thinking and welcome candidates who are not afraid to challenge the status quo.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.What you’ll be working onProvides prompt, professional, knowledgeable and accurate customer service to advisors.Builds strong working relationships with both internal and external partners (i.e. carriers, advisors and colleagues).Provides a friendly and professional demeanour when greeting visitors and answering the telephoneProcesses daily incoming and outgoing mail/courier, etcAnswer phones, greet visitors, order & maintain suppliesSorts emails, faxes and provides inforce supportBoardroom bookingsInforce Customer Service supportOffice environment (cleanliness, facilities maintenance, fundraising, luncheons, meetings, etc.)Perform other related activities and participate in ad hoc projects, as necessary or assigned.What we’re looking for you to haveCollege Diploma, University degree or equivalent experience Minimum (2) years customer service experience Knowledge of insurance industry (2+ years as asset) System expertise, Wealthserv, SharePoint, Microsoft suite Strong problem-solving skills. Ability to work independently, prioritize and balance multiple tasks or projects Ability to research, analyze, evaluate, integrate ideas and problem solve If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Beyond the salaryFor regular full-time positions, TruStone offers a comprehensive total rewards package that includes:Company pensionDental careDisability insuranceEmployee assistance programExtended health careLife insurancePaid time offGet to know usTruStone is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you dont believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. TruStone welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact .
Job Title
Receptionist