Change Management Lead-D365- Caldic Canada Inc. POSITION DESCRIPTION AND REQUIREMENTS At Caldic we are continually developing our capabilities and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to succeed in a moving fast forward company? Then we are looking for you! Location: Mississauga Department: IT Position reports to: Business Applications Manager Status: Fixed term Contract- 12 Months Availability: Immediate Salary: Competitive compensation pkg offered Position function: Reporting to the Business Applications Manager of Caldic North America, The Change Management Lead will play a critical role in the successful rollout of the NA D365 FO project by developing and executing change management strategies. This role will focus on preparing, equipping, and supporting stakeholders to adopt new processes and systems effectively. The primary responsibilities include managing change initiatives, overseeing project communications, and coordinating training programs to ensure seamless user adoption and engagement. Scope: The Change Lead will oversee the change management strategy for the NA D365 FO implementation, with a primary focus on managing organizational change, communications, and training efforts. This role is responsible for ensuring that all stakeholders are adequately prepared for the transition, with an emphasis on effective communication throughout the project lifecycle. The Change and Training Lead will develop and implement training programs to equip users with the necessary skills to adopt the new system, while also addressing any resistance to change. By collaborating closely with leadership and functional teams, this role ensures that the entire organization is aligned and ready for the successful implementation of D365 FO. Major tasks and duties: Change Management Strategy Develop a change management plan tailored to the D365 FO implementation, addressing risks, impacts, and stakeholder readiness. Conduct impact and readiness assessments to guide adoption strategies. Communication Management Create and implement communication plans to inform and engage stakeholders at all levels. Develop messaging and materials, including newsletters, presentations, and updates for various audiences. Training Coordination Assess training needs and develop a comprehensive training program for end users. Oversee the creation of training materials and delivery of sessions to ensure skill development and system proficiency. Stakeholder Engagement Serve as the primary liaison for change-related queries and concerns. Foster collaboration and buy-in from key stakeholders to support project success. Post-Implementation Support Monitor adoption metrics and provide ongoing support to address resistance or challenges. Develop and execute strategies to sustain change and embed new processes into daily operations. KNOWLEDGE/SKILLS AND EXPERIENCE: Bachelors degree in Business Administration, Organizational Development, Communications, or a related field. 5+ years of experience in change management, particularly for ERP transformation projects. Strong knowledge of change management methodologies (e.g., ADKAR, Prosci). Proven expertise in managing communications and training programs for large-scale initiatives. Excellent interpersonal and communication skills, with the ability to influence and engage diverse audiences. Experience of managing change with Microsoft Dynamics 365 FO or similar ERP systems is a must. Certification in change management (e.g., Prosci, ACMP) are considered an asset. About us At Caldic we value our team spirit, built on strong relationships and open communication. You will be part of a community where you can always get support from experienced colleagues. At the same time we encourage an entrepreneurial mindset: you have the freedom to act and take initiative to bring your ideas to life. At Caldic we want to give everybody the opportunity to make a difference. Every day hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit . Caldic Canada Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics. Accommodations are available upon request for any candidate and/ or employee.
Job Title
Caldic North America | Change Manangement Lead D365