Role: Quality Assurance Fraud Management Location: Toronto (Hybrid) Length: Permanent ROLE We are seeking a highly skilled and experienced Quality Assurance Professional with functional expertise in fraud management and a strong background in both functional and automation testing. The ideal candidate will have experience testing fraud detection models, risk scoring, and model-based risk and fraud management solutions. Payments functional knowledge, particularly in e-transfers, real-time payments or ISO 20022 high-value payments, is essential. Expertise in ISO 20022, customer data profiling, and familiarity with the latest automation testing tools is needed. Key Responsibilities: Conduct functional testing of fraud management solutions, including fraud detection models, risk scoring mechanisms, and case management workflows Design and execute automation testing strategies using the latest tools and frameworks to ensure efficient and repeatable test coverage Validate and assess compliance with ISO 20022 standards, particularly in payments(1)related use cases Collaborate with development, product, and fraud management teams to define and refine test cases, ensuring coverage of business and technical requirements Perform data profiling tests and validate customer data pipelines to identify discrepancies and optimize fraud detection Test payment systems and workflows, focusing on card payments, e-transfers, and high(1)value payment scenarios Work closely with model development teams to validate model-based fraud management solutions, ensuring performance and accuracy Identify and document defects, track resolution, and provide clear feedback to stakeholders on quality metrics Stay up-to-date with the latest testing tools, methodologies, and industry trends to ensure continuous improvement in QA practices QUALIFICATIONS Education: Bachelors degree in Computer Science, Information Systems, or a related field Experience: 5+ years of experience in quality assurance with a focus on functional and automation testing o Strong knowledge of fraud management systems, including fraud detection models and risk scoring Payments functional expertise, particularly in card payments, e-transfers, or high-value payments Experience with ISO 20022 standards and customer data profiling is highly desirable Proficiency in automation testing tools such as Selenium, Appium, TestNG, or equivalent frameworks Others: o Strong analytical skills with attention to detail and a commitment to quality Excellent communication skills to articulate findings and collaborate effectively with stakeholders Preferred Familiarity with fraud management tools and platforms Knowledge of scripting languages like Python or Java for creating automated tests Experience with CI/CD pipelines and integration testing tools (e.g., Jenkins, GitLab CI/CD) Exposure to Agile and DevOps methodologies
Job Title
Hays | Quality Assurance – Fraud Management