Job Summary Your Independent Grocer focuses on delivering a great employee and customer experience throughout the store by exceeding customer expectations in departments including Produce, Meat, Deli, Bakery, Grocery, and Dairy. We are looking for a leader who knows how to motivate, engage and develop their people while is passionate about merchandise and programs execution who also looks for effective and innovative ways to serve the community. As the future franchisee you will receive superior support by a network of innovative and responsive District Managers and Customer Experience Specialists who will assist you to grow your business. You will oversee all the operational functions of your business which includes but is not limited to setting targets, achieving goals, managing costs, recruiting, inspiring, coaching, training, and above all providing superior customer satisfaction. What youll do: As the Franchisee, youll ensures your business fosters a positive employee environment, operates efficiently and achieves maximum profitably, all while building the brand reputation, within your community. You will also share in our overall goals of: Driving increased sales performance by focusing on employee and customer obsession of We Love Food, adopting creative merchandising, advertising and suggestive selling strategies Focusing on cost by continuously seeking ways to become more productive and efficient Taking Care of Each other: proactively making your business the best by building a strong employee team and focus on community involvement Leading and motivating your in-store team by building positive employee relations Liaising with Community partners to foster a positive relationship while establishing a strong community presence Collaborating with your Department Teams to plan, develop and execute in-store programs and events Meeting and exceeding financial performance budgets/targets particularly in Sales, Shrink, Labour, and Controllable Expenses as well as, operational metrics including NPS and Inventory Management Effectively building relationships with Customers, Employees, District Managers, Store Support, Specialists, and Vendors Responding to all concerns, queries or complaints from customers or employees, reacting with urgency Problem solving day-to-day operational issues as they arise Adhering to Operational Store Standard Guidelines Adhering to and maintain compliance with all Legislative and legal requirements What youll Need: Strong "entrepreneurial" flair with an emphasis on growing the business and long-term planning. Strong leadership skills demonstrated by your integrity, passion, and authenticity People-focused with an emphasis on development and coaching for high performance Community-focus with the demonstrated ability to build and cultivate long lasting relationships with local community groups. Demonstrated financial acumen with the ability to understand and interpret Profit and Loss Statement, and the ability to drive and deliver consistently outstanding financial results vs budgets/targets Solid merchandising and marketing knowledge with the ability to execute programs to drive sales and gross profit. Required proficiency in Fresh and Dry Operations, inventory control, cash office operations, Microsoft Office and SAP Ability to maintain composure and decision quality under pressure while achieving results Must be Bilingual English/French Our Commitment We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation. Job Posting Notes We thank all applicants for their interest in career opportunities with Your Independent Grocer, however; only those selected for an interview will receive a response to their application. Posting will be removed on the close date noted above. Contact Information If you are interested in this opportunity and feel that you possess the necessary requirements, please submit your resume to franchisecareersloblaw.ca. NOTE: The Employer noted in this posting is an independently owned corporation (Franchisee) which is licensed to use the Your Independent Grocer trademark(s) by Loblaws Inc. If an applicant is hired by the Franchisee, then his/her employer will be the Franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
Job Title
Franchise Owner