About the Company: Labtician is a dynamic, fast-paced, entrepreneurial environment that fosters a spirit of innovation, collaboration, and customer focus with a distinct family feel. Our team is expanding and seeking out passionate, highly skilled, team-oriented individuals to be part of our decades old, yet growing organization. This role is 2 days in-office in Oakville, following the initial training. Job Description: The Inside Sales Representative (ISR) is responsible for contacting an existing client base to support the external sales force in the selling efforts for our products and services. The ISR will also work with, and grow sales, at assigned accounts. More specifically, the efforts of the ISR will focus on expanding the product portfolio through the use of effective sales strategies and dialogue. Duties may include: selling in new or existing products, creating leads and increasing revenue to expand our presence within the account(s), cold calling customers that do not currently, or have not purchased from us in the past. The ISR would gather information and expand opportunities for assigned accounts or develop new accounts to drive sales and achieve the sales targets. Sales Development: Execute business initiatives for priority products in Therapeutic areas Follow-up on business opportunities from marketing campaigns and social media Maintain product and customer data, customer needs and insights utilizing our CRM platform Identify key decision makers and establish a plan to initiate contact, generate incremental business, then follow the plan Qualify new business opportunities (warm leads) by communicating with customers and prospects, driving the sale and relationship or pass the leads on to the local representative, as designated for the account Maintain strong customer relationship and data, continuously tracking prospects throughout the sales process within CRM Respond to customer inquiries or prospect responses to a marketing outreach Build rapport with prospects/customers via phone or online in order to deepen relationship leading to sales Communicate the Labtician value proposition and make product/services recommendations Identify sales opportunities and close sales to achieve sales targets Qualifications: Must have a university degree Has inside sales or sales experience or a sales driven mindset Demonstrates excellent sales or customer service track-record Clearly communicates in English, is articulate and actively listens Bilingual (verbal French) is an asset People oriented and experienced in rapport building Basic knowledge of CRM or Microsoft software programs Fast learner to develop product and industry knowledge Excellent time management skills
Job Title
Labtician Ophthalmics Inc. | Inside Sales Representative - English - Full Time