Position: Residential Property ManagerLocation: Granville Island, Vancouver, BCOur client has over 30 years of experience in rental property management throughout Metro Vancouver. Theyre well known for their open and collaborative culture. Our client is seeking a Residential Property Manager who has excellent communication, leadership and organization skills.Your contribution to the team includes:Oversee office operations for the property management and building management teams.Providing leadership and support to team members, ensuring that each team member has the tools and resources to succeed in their role.Collecting, entering and maintaining detailed records for tenant, supplier, accounts, contracts, etc.Preparing analytical and graphical reports to the property management team for strategy implementation.Providing input for operating budgets; analyzing and evaluating financial statements.Overseeing the monthly rent cycles, including rent collection, leasing and application processes.Overseeing the annual maintenance cycles for each property, including annual suite inspections, shut downs and start ups.Approving invoices from contractors, vendors and service providers, ensuring proper documentation for all work performed.Responding to tenant complaints and escalated tenant issues in a timely manner, while promoting resident satisfaction and retention. Creating and executing marketing strategies to achieve full lease.Developing expert knowledge for market rents and neighbourhoods where the buildings are located.Training building and property management teams on processes, procedures and policies.Ensuring compliance with residential tenancy laws, privacy legislation, and other laws and guidelines.Participating in Residential Tenancy Branch dispute resolution, including application, evidence preparation, and hearing.Conducting regular property inspections to ensure maintenance and cleanliness, while taking the appropriate actions to ensure the property and grounds are maintained at our standard.Maintaining contractor and service provider relationships, including obtaining quotes, negotiating service contracts and managing projects.Leading special projects and coordinating tasks as required.What you need to be successful:Excellent time management and organizational skills with the ability to set priorities and meet deadlines.Excellent interpersonal, communication, and leadership skills.Advanced ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.). In particular, knowledge on how to use the formulas such as SUM, SUMIF, COUNT, COUNTA,Good working knowledge of building systems.Excellent administrative skills and attention to detail are essential.Proficiency in spoken and written English.Ability to work under minimal supervision.Flexible, adaptable with ability to think critically and problem-solve.VLOOKUP and pivot table, is an asset.Knowledge of Yardi is an asset.Completion of the Rental Property Management Licensing Course (UBC Sauder, Real Estate Division) is an asset.Qualifications:Own vehicle and valid drivers license.Minimum 5 years of experience in a property management role.Minimum high school completion. Completion of post-secondary diploma or degree is an asset.Good working knowledge of the BC Residential Tenancy Branch and Residential Tenancy Act, including related procedures and forms.Practical experience dealing with tenancy breaches, disputes, complaints and/or evictions.Compensation and Benefits:$80,000 - 85,000 + annual discretionary bonus $400/month car allowance + mobile phoneExtended health care + dental + vision + long-term disability and life insurance.Employee assistance programs.10 paid sick personal days.3 weeks vacation to start + Easter Monday, Christmas Eve, Boxing Day and New Years Eve off.Schedule: Monday to Friday, 8:30 AM 4:30 PM.Work Arrangement: In-person (at the office).
Job Title
Residential Property Manager